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  1. I have a banking portal into which I must key a company number and a user Id and then a new page is presented and I have to enter a password. How can i save the company number and have it auto filled? I see where I can enter a "Custom Field" but there is no place to enter the autofill value. Why have custom fields if you can't use them? For what are sections used? I have read the documentation and it describes how to enter a section but not when and why to do so. Would you clarify how and why to use custom fields and sections and how to get more than just user ID and password autofilled?

    • 1 reply
    • 3.4k views
  2. Started by Jeff Chen,

    WebDav Sync Error Code 915993 when sync with Jianguoyun WebDav, Android cell phone works well, only Windows 10 Desktop can not work,

    • 9 replies
    • 5.6k views
  3. Started by KUKeser,

    Hello all, I have put in the secret for the one-time password on my iphone. The OTP is showing. Then I synced the vault on my 2 notebooks with windows 10 and updatet enpass application. Then I get the error "Invalid one-time password secret". I tried also to put in the secret directly in the windows enpass, but the same error. windows 10 app version 6.5.2 (724) Iphone 6.6.1 (528) The OTP is for / from a Sophos UTM Firewall. All other OTP are working on both OS. Thanks for you help Regards, Kay-Uwe

    • 2 replies
    • 4.3k views
  4. Started by Neoanderthal,

    I am having a wierd issue - as of today my TOTP entries aren't generating the proper codes. I de-registered and then re-registered, and the application still doesn't generate the proper code. This was working as of this past Wednesday (the last day I had an opportunity to use a site that required the code). If I use another generator (such as Google Authenticator), the correct codes are generated.

  5. Started by Andreas Treitz,

    Hi, since the last update form Windows i can't start and reinstall enpass. I had the message that the App couldn't start because it has no admin rights. In the time before everything are working fine. I have sent an email to the support but without any reply from the support team.

    • 1 reply
    • 3.7k views
  6. Started by afunworm,

    Hello. I have a bunch of credentials for the same website, say: example.com Each of the credentials, of course, have distinct usernames & passwords. One of the credentials' username is byhuy. However, when I start searching for 'byhuy', for some reason, all of the credentials in that example.com website show up (expected behavior: only example.com with username 'byhuy' shows up)! I have triple checked and there was no hidden field that has the word 'byhuy' in it. This issue only happens in that specific domain: example.com. I have many different domains, each with more than one credential and they work fine. Is there a way to fix the indexing …

    • 12 replies
    • 9.9k views
  7. Started by NetWeb,

    I try to setup sync via webdav on several devices (Windows 10 Store, iOS) and i get the error code 904403. I cannot find anything that could explain this error code. Please. I payed for lifetime Pro and Premium and get everyday more dissapointed by your service. I've 2 Vault setup with the same Nextcloud Instance. It's working, but not for the new Vault.

    • 1 reply
    • 1.5k views
  8. Started by Rich G,

    Hi guys, I have been using Enpass for a while now and have always used the primary vault. I am helping getting our office using it and have an issue with our admins getting access to the new vaults. It seems that when I create a secondary vault with its own password it SOMETIMES overrides their passwords and pins with mine. They have their own log ins with their own primary vaults but when they sync my secondary vault to theirs their master password or PIN may or may not (at random it seems) changes to mine... Any thoughts on how to correct this? Or at least understand why so we can work around it? Many Thanks

  9. modified and existing entry (driver's license) on my android and attached as photos (not attachments) of the front and back of my physical license. these do not sync to my desktop either auto or manually. duplicated the entry which ignored the photos but did sync (obviously without the photos. textual changes get synced but photos do not android -> windows 10

  10. Started by Fabio82,

    Hello, using an older version (last version on date: 27/09/2019) of Enpass Password Manager for Windows and enabling local backup, I've see a long path as this: \\?\C:\Enpass\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\dunmekmh.dk0\my\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups\Backups The path continue further, so the previous path is far to be …

  11. Started by Phil123,

    Hello everybody, I have a problem with EnPass and synchronization via OneDrive for Business. I bought the Pro version twice and synchronize on 2 different devices using the same OneDrive account. It happens again and again that EnPass shows the connection to a cloud with a line through it and is no longer connected to the OneDrive folder. After renewed authentication, the sync works again. This error occurs frequently. Does anyone have any ideas on this? Best Regards, Phil

      • Like
    • 9 replies
    • 4.5k views
  12. Started by Disko,

    I use Enpass for several years on my windows-PCs and my android-phones. Now I got a new pc and had to ínstall all apps, including Enpass. To restore all passwords from dropbox I allowed to open the dropbox file. All seemed to work fine. But Enpass can´t open: "wrong password". But I´m shure the password is correct. With this pw I opened Enpass in my android-phone. The same problem after deinstalled and reinstalled the Enpass version 6.5.1 from your homepage. What can I do?

      • Like
    • 16 replies
    • 10.5k views
  13. My wife and I both have our own OneDrive accounts. My Enpass account is the original vault on my OneDrive. I added Enpass Windows Desktop to her machine and registered with the original email that the purchase was based on and it registered OK. Enpass then prompted for "new account" or "restore". She chose restore from OneDrive(as it did for our iOS devices). Enpass did not prompt for credentials, it simply found an instance of her OneDrive on her machine and came up with an error stating there was no Enpass 6 data to be found and created a new blank vault. Not what I wanted, we want to share data as in the iOS devices lets us do. On each iOS device we have set…

  14. I never understood what's the difference between the Windows 10 Store version and the traditional Win32 desktop app. Could you explain me the differences? Thanks

  15. I may have inadvertently selected Windows 10 version, which seemed not aware of my existing data, so I halted without completing and I installed 6.5.2 725 for win32 which seems to run fine as a standalone /not browser plugin, except it's not syncing or getting updates from google drive which I update frequently from my Android Enpass. Now if I launch Enpass as a browser plugin it seems to want to continue a new user windows 10 setup - which I don't want. I don't want to have to use Microsoft store for installing anything, and Enpass in particular, ever. thanks

  16. Started by Mamilio,

    Hello A simple question... Is it possible to delete an caveau. If it is, how to do it? Best regards Mamilio

  17. Started by SinLog,

    Can´t change the destination for the Auto Backup on windows 10. If I try to change it, nothing happened. I also cant see preview Backups.

  18. I two days ago upgraded my iMac to Big Sur (OSx 11.1), and now EnPass does not recognize my master password, and has locked me out of all my passwords. What to do? Marc

    • 1 reply
    • 3.3k views
  19. Started by Neville,

    I have download the app from windows store and installed but it wont run and I get the message below, I have 1. Uninstalled & reinstalled 2. Run as admin 3 Deleted all folders and reinstalled 4. Cleared everything enpass out of the registry 5 Followed the instructions to delete the enpass folders in Apps data 6 When I go to the enpass.exe and run as admin nothing happens And still it wont run, just downloaded another app to test from the store and thats ok So some help please on next steps Thank you

    • 1 reply
    • 3.4k views
  20. Started by DonT,

    Started get the Error code: 907018 when my vault trys to sync to my Nextcloud instance. Error is happening on desktops Fedora 33 and MacOS Catalina and Android 11 Using version 6.5.1 on all desktop instances and version 6.5.4.428 on Android Nextcloud v20.0.3 is on DigitalOcean and running on Ubuntu 18.04 Any suggestions? Don

    • 3 replies
    • 4.2k views
  21. Guest
    Started by Guest,

    Hey there, as written in this post, I had some bugs where enpass showed me weak or identical passwords probably based on obsolete database entries (I initially imported a csv from my previous password-safe-solution). So today I ended up rebuilding my vault from the ground up with the exact same entries as before. That was a 1,5 hour job of copy / paste. As a result, I'm not only solving the bugs but also ended up with a over 80% drecreased database size . So I was wondering: Is there any (planned) feature to delete obsolete database entries or to "sanitize" the database? While building up a history of database entries makes sense, you will probably end up with a mas…

  22. Guest
    Started by Guest,

    Hey there, I'm still testing enpass after my purchase and found another strange behaviour. For me, the evaluation of the passwords generated by enpass makes absolutely no sense. When you look at the screenshot attached, you see 3 generated passwords, all generated with the exact same settings. One is considered beeing average, one is good and one is perfect. To my eyes, they all have the same complexity. So how can the evaluation be so different? Even if the evaluation would make any sense, why would you even offer me weaker passwords based on the given settings? Another example: When setting up a master password, the evalutation even can turn from average …

  23. Hello, I am experiencing issue with Enpass on a laptop HP Probook G3, when bottom part of fonts is missing. It looks like almost each line had covered about 1/5th of bottom part of the letters. Video card is integrated, actual drivers, no display scalling used, native resolution. The same in dark/light mode, also in different language

    • 1 reply
    • 3.5k views
  24. Guest
    Started by Guest,

    Hello, I recently purchased enpass. Since then, I changed a lot of weak passwords. Problem is, a lot of them still show up under the "weak passwords" section. This occurs on my desktop app and iOS app as well. Is this a known bug or am I doing something wrong here? Same problem under "identical passwords": Passwords show up as identical, even when I changed them a long time ago and they are unique now. Screenshot Thank you!

  25. Started by red5goahead,

    Imho Enpass need a multiple link to configure more than a link for the same entry It would be useful for multiple router address ex. http://myfastgate.lan/ http://192.168.1.254 in an other context my organization we have multiple site ex. https://jira.<ourdomain>.com https://redmine.<ourdomain>.com https://supportointerno.<ourdomain>.com Enpass use ourdomain to display all entries for these site. it would be fine if Enpass could use the whole link to join the proper entry

    • 4 replies
    • 5.7k views

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