MirkoMK

Hi Garima,

many thanks for your reply.

By following your process, after the new installation, if I choose the WiFi restore option, the iPad APP crashed.

Otherwise, if I choose to restore from iCloud, the data are normally restored and it seems to work.

Mnay thanks

//Mirko

Dear Garima,

1. in iPhone the version is 6.6.3; I think the same for iPad, but I can’t be sure because I’m not able to Unlock and going to settings menu.

2. I imagine yes, but where i can check it ?

3. 2

4. I never was able to use it

5. all time

//Mirko

I’m using Enpass in my iphone with Touch-ID access and in my iMac by entering manually the main password.

But in my iPad-mini (witout touch-ID) with an old, not upgradable, iOS 9.3.6, the entering of the main password doesn’t work: always i got “please retry”

How can I solve it?

Hi Garima,

many thanks: it's working.

//Mirko

I saved an Item to my Primary Vault, but I need to move it to a secondary Vault; how can i make it?

Hi @Garima Singh,

great! By following your steps, now I solved it!

many thanks

//Mirko

Hello,

is there a way to merge duplicate items?

Hi @Garima Singh,

if I right understand, you are instructing me on how I can restore a Vault in my iOs device. But please excuse me, my request is different: am I able to use both vaults (primary and secondary) simultaneously so I can search for an item indendentely saved on primary or secondary vault, exactly how I can do in desktop APP?

many thanks

//Mirko

Hi @Pratyush Sharma,

as I said, I have 2 vaults and I can access them without any problem by using the Desktop APP.

How can I access them (2 vaults) in iOS APP?

//Mirko

Hi @Pratyush Sharma,

I have Enpass Premium, but this isn't the issue: how can I show items from different vaults, in my iOS APP?

Hi @Pratyush Sharma

many thanks for your reply, but probably I didn't explain right.

In my desktop APP I'm using the Primary Vault synched with my iCloud and a secondary Vault (named "family") synched with Google Drive.

When I use desktop APP I can see both vault data; for example I can find out an item in Primary Vault or in secondary vault.

In my iOS I'm not able to reproduce the same behaviour: I can synch only one vault, so I have to choose iCloud (primary vault) or Google Drive (secondary vault).

Please correct me if I'm wrong.

//Mirko

Hi @Garima Singh

many thanks for your reply.

OK, I created a new vault and I shared with my family.

In my desktop APP (macOS) I can see both vaults: primary and shared.

But in my iOS APP, how can I access both vaults?

In my desktop APP (macOS) I created a subset of my items saved in a different vault, so I can share these items with my family in iOS devices.

in my desktop APP I can see all items, both in primary Vault than in secondary "Family" vault.

But in my iOS device, how can I see all items?

I purchased a family plan.
I need to keep a unique database to share with all family members on different devices, but I also need that some items were saved as private, so only the owner of the item will be able to see and modify it; how can I make it?