sking29

Thank you for your help.  Deleting the data on OneDrive and resynching was successful.

Pls be aware that I was using the version you reference on all devices (2 Windows 10, 1 Android).  The 2nd Windows installation continued to work, however after deleting the Enpass folders on OneDrive cloud  I was only able to resync from Android.  Thereafter the Windows installations were also both functional including the new one.

Hello and thanks for helping,

I have an Enpass account and sync to OneDrive across several devices.  Love your product!

I have just purchased a new Windows 10 computer and downloaded Enpass from Microsoft Store.  When I open the Enpass app, I am asked to Restore from Cloud, in my case OneDrive.  After entering my OneDrive username, I am redirected to the app via a browser screen that says Authorization Finished.  The app then asks me to "Please provide the password of the data".  I have tried entering my OneDrive password and my Enpass master password and receive the message "Incorrect Password" to both.

Please advise on how to set up Enpass on a new computer when I have an existing account and OneDrive sync.

Thanks.  sking29