Manish Chokwal

Hi @Tulla,

Welcome to the Enpass Community Forum. 

I understand that you have changed your master password on iPhone and now getting incorrect master password error on your Desktop app. Please log in to your desktop app via previous master password and then try to sync OneDrive and enter new master password. Let me know if that helps. 

Hi @jvo63,

Welcome to the Enpass Community Forums. 

Thank you for sharing the logs, I have shared it all with the concerned team to look into it. In the meantime, your patience is highly appreciated here. 

SI-2761

Hi @johnq,

Thank you for reporting the presence of this issue in the Enpass Android v6.8.2. I have shared it all with the concerned team for further investigation. In the meantime, your patience is highly appreciated here. 

SI-2855

Hi @Ivarson,

Thank you for sharing your feedback. I have forwarded it all to the dedicated team to investigate it further. In the meantime, Your patience is highly appreciated here. 

SI-2869

Hi @Tamascha,

As we are exploring workarounds for the moment, we will require some more time to investigate it. I have also referred this to our developers and apologize for the delay in getting back to you.

SI-2806

Hi @EA1AHA,

Welcome to the Enpass Community Forums. 

Thank you for letting us know about your concern. I am sharing with you a link to download Enpass 6.7 which is compatible with your macOS 10.13.6. You can download it from here. Let me know if that works fine. 

Hi @Ivarson,

I appreciate your response and I have shared your feedback with the concerned team for further investigation. In the meantime, your patience is highly appreciated here. 

Hi @Сергей Сидоренко,

Welcome to the Enpass Community Forums. 

Thank you for reporting the presence of this issue. Recently, we have rolled out a new Enpass version 6.8.1 for Linux. Please confirm if you are using the same Enpass version. Further, please share a demo account along with its username and password as well as its URL to allow us to investigate it better. For security reasons, please share the details in a personal message or on support@enpass.io.

Hi @EImmerman & @Ekalb.,

Thank you for reporting the presence of this issue. Please help me with your system details along with the Enpass version (Downloaded from a store or website).

Hi @Streiger,

Welcome to the Enpass Community Forums. 

I appreciate your efforts in reporting the presence of the Enpass app crash issue while syncing to Google Drive. I would like to share that recently we have rolled out a new version 6.8.1 for Windows stores and websites. Please confirm if are using the same. Also, it would be so helpful if you can share a small video of the issue.  In case you are using a website version, please share the logs. 

Hi @Masterframe,

I appreciate your response. I have shared it all with the concerned team for further investigation. In the meantime, your patience is highly appreciated here. 

SI-2835

Hi @macRBC,

I appreciate your response. I have shared it all with the concerned team for further investigation. In the meantime, your patience is highly appreciated here. 

SI-2847

Hi @all,

The patience and cooperation you have shown regarding this issue are greatly appreciated. I would like to inform you that we have recently released Enpass beta website version 6.8.1 for Windows which fixes this issue. Please try that and share your findings. You can download the beta version from here. 

Hi @macRBC,

Thank you for reporting the presence of this issue. I suggest verifying whether you have selected a different vault and that the item that you are searching for is in an alternative vault. If this is the case, Enpass will not be able to search the item. Furthermore, please confirm if you are using English or another language in your Enpass app? 

Hi @jasper22,

Thank you for your response. I have shared your feedback to add an option to disable the auto lock option with the concerned team for further consideration. In the meantime, we highly appreciate your patience with us. 

SI-2842

Hi @jasper22,

Welcome to the Enpass Community Forums. 

It is necessary to enter the master password on every system restart to log in to the Enpass. Autolock settings work only if the system is not restarted. 

Hi @Datenimperator,

I appreciate your response. I have shared your feedback with the concerned team for further consideration. In the meantime, we highly appreciate your patience with us. 

SI-2838

Hi @Matt Miller,

Thank you for your response. I have shared it all with the concerned team for further investigation. In the meantime, we highly appreciate your patience with us. 

SI-2773

Hi @Datenimperator,

Welcome to the Enpass Community Forums. 

In order to keep the edit section items in the preferred order, you can drag the hamburger sign on the right side of that item to the preferred location. 

Hi @Matt Miller,

Thank you for sharing your feedback on Tags and I would like to share that Enpass will be open the way you left it, which means the tag list will be expanded if you left it that way. 

SI-2773

Hi @trebory6,

Welcome to the Enpass Community Forums. 

Enpass Wi-Fi Sync lets you synchronize your data wirelessly between multiple devices connected to the same network. Due to the fact that you have a computer at home and one at work, Wi-Fi Sync can't transfer data between them as they are on different networks and places. Since your mobile acts as the only link between them, it cannot act as a server, which means that all of them cannot be synced at once.

However, I completely understand your point and have shared your comments as feedback with the dedicated team so they may look into this and improve upon its behavior.

Hi @Masterframe,

Recently we have released a new version of Enpass 6.8.0. Please let me know if you have tried it. 

Hi @troypulk1,

Thank you for your response. From your shared screenshot, I suspect you must be a Pro User and the 2FA feature is only available for the Premium users. 

Hi @Marco Damaceno,

Thank you for reporting the presence of this issue. I would like to share that we are already aware of this bug and working on fixing it. In the meantime, we highly appreciate your patience with us. 

SI-2803

Hi @troypulk1,

Please go to Audit section -> 2FA Supported -> List of supported items will appear -> Select the item, you will find a notification above the item about the 2FA support -> Click learn more, it will direct you to its relevant website. -> Copy the One time code from the website and paste it into Enpass -> 2FA should start working.