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Amandeep Kumar

Enpass team member
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Everything posted by Amandeep Kumar

  1. Since your ticket is already logged with our support team, rest assured that they will assist you and provide help with your issue.
  2. I've reported this issue to the Enpass technical team. They are currently investigating it, and I will reach out to you with updates as soon as I receive them. SI-3662
  3. Thank you for providing this feedback, and I have forwarded your request to our development team for consideration. If there are any updates on this matter, I will be sure to keep you informed. #SI-3663
  4. Thank you for providing this feedback, and I have forwarded your request to our development team for consideration. If you have any more suggestions or questions, feel free to share. #si-3660
  5. To better understand the issue you're facing, could you please provide the following details: Bitwarden version Enpass version Operating system (OS) version Additionally, please confirm if you are receiving any prompts or error messages related to the issue.
  6. To investigate further, please execute the following command: ``` lsof -i:10391 ``` If there is no output (blank), please try the command with other port numbers between 10391 to 10395. Let me know if you need any further assistance or clarification. I'm here to help!
  7. I've reported this issue to the Enpass technical team. They are currently investigating it, and I will reach out to you with updates as soon as I receive them. #SI-3661
  8. Thank you for bringing this up again. Let me quickly ask the team to look into this. Also, I would like to assure you that both published names are for Enpass Technologies, but yes, they may need to be updated. Thank you again for pointing this out to us over the Windows Installers. #SI-3659
  9. Our technical team is actively working on a this feature. Implementing a new feature may take some time, and the resolution will be included in the upcoming updates of the application.
  10. As we informed you earlier, our technical team is actively working on a solution. Fixing this bug may take some time, and the resolution will be included in the upcoming updates of the application. #SI-3473
  11. I would require some more information for better understanding: Enpass & OS version. Browser name & version. Browser extension version.
  12. Hi Thank you for informing the presence of this issue. I have shared it with the concerned team for further investigation. In the meantime, your patience is highly appreciated. #SI-3542
  13. Indeed, the UI you mentioned was present in previous versions, but starting from version 6.9.0 and higher, it's no longer available. I have shared this feedback with the relevant team. SI-3494
  14. To change your registered email, Email us at support@enpass.io
  15. Hey @NJRonbo Thank you for reaching out. It appears that the connection issue is specific to Chrome, and Safari is required for the connection to the iCloud server. Using Safari will resolve your issue.
  16. Thank you for reaching out. Indeed, Enpass already supports the feature you mentioned. You can create a key file and use it during login, but please note that this feature currently works only in conjunction with the master password.
  17. If you're currently experiencing the reported issue, please ensure the following steps on your PC: Verify that your browser does not have a verification code signature by re-downloading it from its legitimate source and trying again. Ensure that you are not using any VPN connection. Confirm that the Enpass application is running on your PC. Make sure the latest version of Enpass is installed on your PC. Check if the browser has been blocked from making connections to the Enpass app. To unblock the browser, open Enpass, go to Settings > Browser > Browser Authentication, and click "Review Browser." Find your browser and click "Remove."
  18. To further troubleshoot the issue, could you please provide the following details: Confirm if the "Manage Passkey" option is enabled from the "Extension Settings" page. Specify if this issue is occurring for a specific website or for all websites.
  19. Hi @lex93 Thank you for sharing the details. I have forwarded this concern to our dedicated team and they are investigating this concern on your behalf. As soon as I have any updates on this matter, I will be sure to notify you. Your patience in the meantime is greatly appreciated. #si-3653
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