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Anshu kumar

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Everything posted by Anshu kumar

  1. Anshu kumar
    Hi @rmhale, Enpass browser extension support only stable version of Opera browser. Please make sure you are not running beta version of Opera. We don’t recommended to use Enpass by disabling the code signature verification. As mentioned here under communication section, Enpass App validates authenticity of both extension and Browser before making any connection and serving data for autofilling. So if you turn off the code signature verification, you bypass the Browser checking and set your foot into autofilling in Opera Browser. Though it is not a safe practice. To avoid any security risks associated, please make sure that you download the browser from the legitimate source and double check the authenticity of any extension you install.
  2. Anshu kumar
    Hi all, Sorry to hear about the trouble. You are facing this problem because recently Microsoft has changed the code signature of Edge Browser. We are working on this issue and very soon we will roll out the next beta with fixes. Meanwhile if you can't wait for the fix and need to use Enpass extension in Microsoft Edge, you have to turn off the Code signature verification from Enpass settings (Though it is not a safe practice). Please bear with us!
  3. Anshu kumar
    Hi @ncoif, Thanks for writing in. Version 5.2.1 is basically version 5.2.0 signed with new code-signing certificate, so no big fixes or feature updates. We only show latest version release notes in upgrade dialog. You can view all version release note history for Traditional Windows app here.
  4. Anshu kumar
    Hi @Joe, I sincerely apologize for the trouble here. We are working on this issue and very soon we will roll out the next beta with fixes. Please bear with us. Thanks!
  5. Anshu kumar
    Hi all, Sorry to hear about the trouble. This is a known issue in Qt Network manager API and we are working for fix. Although we released a beta version with some improvements and fixes, please have a look and try it. Cheers!
  6. Anshu kumar
    Hi @fnkr, Sorry for the trouble. The problem with Enpass extension arose because of change in the code signature of Enpass main App for Traditional Windows. We have fixed this issue in the new update. Please reinstall the latest version and let us know if your problem get resolved.
  7. Anshu kumar
    Hi @fnkr, At present our roadmap is not public. But we are considering it already and this topic is being discussed here Cheers!
  8. Anshu kumar
    Hi @Nishant Potdar, My pleasure to help you! You can contact Microsoft support team here and provide them all the details of the problem. Cheers!
  9. Anshu kumar
    Hi @Da Kine, We apologize for the inconvenience. There was an issue in the Box SDK itself and we have fixed it. An update will be rolled out soon. Till then, we request you to please bear and cooperate with us. I would also like to let you know that the Dropbox server was down a few days ago. Could you please try to sync with Dropbox again and let us know if the issue persists.
  10. Anshu kumar
    Hi @Nishant Potdar, Sorry to hear about the trouble. This might be due to some technical issues with the App Stores, So we suggest you to please contact Microsoft Windows store as the will assist you in better way.The reason is that all the issues related to payment (License distribution, Refund, Purchase cancellation etc) are handled by App Store itself and we have no control over it.
  11. Anshu kumar
    Hi all, Sorry for all the hassle due to certificate issue with Enpass. WE have fixed it by signing with new certificate and you have to re-download the Enpass setup for that. Please have a look at our post here Cheers!
  12. Anshu kumar
    Hi @fnkr, Thanks for your suggestion. I have noted down your request in roadmap.
  13. Anshu kumar
    Hi all, Sorry to hear about the trouble. This issue has been fixed and will be available in next update. Till then we request you to please cooperate with us.
  14. Anshu kumar
    Sorry for the trouble caused guys. We've fixed the issue completely and soon will release the update. Well, we've also released the Beta version with the same issue fixed. For the time being, you can download and try the Beta. Thanks for cooperating with us.
  15. Anshu kumar
    Hi @JohnR, Sorry for such long delays you are facing in searching items. Is the delay of 4 second is there on Windows 10 Phone or Desktop? For desktops running UWP App, it shouldn't be so much. By default, Enpass performs deep search i.e. in all fields of a item, so it takes time to decrypt and search in each field of each item and the Microsoft UWP App takes long time in performing cryptography operations compared to any other platform. More items means more search time. Mobile phones have less processing power than desktops, so UWP App on Windows Phone tends to be more impacted. I should clarify here that Enpass searches very smoothly on all other platforms without any noticeable delay. Its our bad here in UWP App, that we don't show progress wheel while searching, but a fix to that is underway. The solution for faster search is to search in title of item only. You can turn on this option in "Settings->Customize->Search in->Title only".
  16. Anshu kumar
    Thanks for update @MaxM. We will look into this issue.
  17. Anshu kumar
    Hi @Klopfer, Thanks for your valuable feedback and suggestion. We have noted down this issue and will try to fix asap.
  18. Anshu kumar
    Hi @Link, Thanks for writing in. Currently there is no Hello APIs for Win 32 App, as soon as Microsoft will provide those apis, we will add Windows Hello support for the desktop version.
  19. Anshu kumar
    Hi @tb, I have just downloaded the Opera browser from the link you have provided, and its working fine with the same configuration of System as you have.
  20. Anshu kumar
    Hi @MaxM, Sorry to hear about the trouble. We have been unable to reproduce this issue here, although we'll keep a close eye on it. Could you please try rebooting your phone and see if that solves the issue?
  21. Anshu kumar
    Hi @tb, Its great to know that for the time being you are able to work with Opera extensions by turning off code signature. But we don’t recommended to use Enpass by disabling the code signature verification. As mentioned here under communication section, Enpass App validates authenticity of both extension and Browser before making any connection and serving data for autofilling. So if you turn off the code signature verification, you can bypass the Browser checking and set your foot into autofilling in Opera Browser. To avoid any security risks associated with turning off the code signature verification, please make sure that you download the browser from the legitimate source and double check the authenticity of any extension you install. As soon as we find any solution, we will update you and would be very grateful to you in helping us by checking the suggested solution as till now you’re the only user facing this issue. Regards
  22. Anshu kumar
    Hi @cjkessler, Sorry to hear about the trouble. I would like to let you know Enpass supports fingerprint only in Samsung devices and devices that have Android Marshmallow Fingerprint API. Please let us know which Android device are you using, so that we can help you in better way.
  23. Anshu kumar
    Hi all, Enpass is an offline password manager and doesn’t keep any of your information or Enpass data on any cloud/server. Two factor authentication is used in online services where the requested data is transmitted after validating the user through a second factor (generally an OTP on phone or email) and works as an extra protection, which is not at all required in case of offline services as your data is with you only. Lets consider for a moment, any how Enpass implements TOTP support (again, its a consideration), but how that OTP will be verified through server as we don’t have any information. Being offline is not a limitation of Enpass but gives you a peace of mind that your data is with you only. Also Enpass is an encryption software which recognizes your Master Password as the only key to get your data. So just think for a moment, if any one knows your master password why will he go into hassle of OTP stuff as he just need your database from device and open it using your compromised master password.
  24. Anshu kumar
    Hi @tb, Sorry to hear about the trouble. Please let us know some more details like Antivirus/Firewall/third party network security/ any security related Extension or Proxy are you using, so that we can investigate where the problem could be.
  25. Anshu kumar
    Hi @sdunnin, Thanks for writing in. This feature is not currently present, but we have noted your request.
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