Anshu kumar

Hi @Simon Fu Sorry for the trouble you're facing. Please make sure you have signed in iTunes and App Store with same Apple ID from which you had purchased Enpass earlier. (Did you purchase it today itself?) Also please drop us an email support@enpass.io with the purchase receipt, so that we can investigate where the problem could be.

Hi @Binh Truong Sorry for the trouble you're facing in syncing through OneDrive. Please let us know does this issue occur only after upgrading or comes frequently. Cheers!

Hi @Anders Gustafsson Sorry for the inconvenience. Actually the Pro version of Enpass is an In-App purchase and according to Apple terms and conditions, In-App Purchases of any app can't be shared with family sharing. For more details please visit Apple support at: https://support.apple.com/en-in/HT203046 Cheers!

Hi @texpete45 Sorry for the trouble you're facing in syncing through Dropbox. Actually Dropbox has updated their SDK recently and old sdk is not working properly (seems odd, old sdk versions are supposed to be supported for long time). We have fixed the issue by updating Dropbox SDK in UWP Apps to its latest version and an update will be rolled out soon. Please bear with us. Cheers!

Hey Guys, Thanks for your suggestion, noted and added in our roadmap, but I can't say when this will be implemented, but it will certainly be considered and discussed.

Hi @Jeongmin Kim Thanks for your suggestion. We have requested Mozilla on their support Forums to consider enabling Enpass extension for Firefox on iOS here https://support.mozilla.org/en-US/questions/1127066. Cheers

Hi @Ant Sorry for the trouble. Although we have fixed it and will be coming with next release, we can't assure you the exact date of release. . But you will see it very soon.

Hi @Randy I'm sorry to hear about the trouble. We have tested this issue in our lab with multiple devices, but unable to reproduce this bug. Please provide some more details for further investigation. Which Enpass (App Store or our website) with version are you using? Does the same Key Combination work with other Apps? If not, one of the possible reason could be that some other App is consuming these keys. - Anshu

Hi @ajgraves Sorry for the trouble. Please let us know Platform and Enpass version for further investigation.

Hi @Ronit Sorry for delay in replying. We have fixed the issue in current Beta version. To join our Beta program, please subscribe here and we will push the update to you through Package Flight.

Hi @Thomas We have tested your issue in our lab with multiple devices, but unable to reproduce it. To investigate it further, we would like to be online with you as per you convenience. I have messaged you IM details, please revert me there with your availability.

Hi @phnode Thanks for taking the time to write in to us. We are glad that you like our app. We always love to hear from our valuable users and welcome their suggestions and feedback. We have noted down this issue and will try to fix asap.

Hi @Binh Truong Enpass release Notes for Windows 10 (Windows Phone and UWP) are available here: https://www.enpass.io/release-notes/windows/.

Hi @joriks13 Thanks for your suggestion. I have noted down your request and we will look into it.

Hi @ajgraves Thanks, Noted. But you must also know that removing a item from folder doesn't actually delete that item from Enpass database, its just unmark it from that folder. You can still view it in all items or its category listings.

Hi @Thomas, We are really very sorry for the inconvenience caused to you. Few of known causes for sync issue are: * Devices have different date time. * Different cloud account in devices (just double check in case) . I do prefer Dropbox personally, however there is no such known issue with other cloud services. Also, let me know how many items do you have in your Enpass database?

Hi @opm_baer Yes, You can import the data with separated folders and subfolders. For that first you need to export your data from KeePass by following these steps: Open KeePass-->Go to File-->Export-->Select KeePass XML(2.x). Now you can import that data into Enpass by following the steps mentioned here in user manual https://www.enpass.io/docs/desktop-windows/import_export.html Cheers !

Hi @Ricardo Thanks for your suggestion. I can't say if this will be implemented, but it will certainly be considered and discussed.

Hi @SchattenMann We found the problem and will fix the issue in the next update. Till then we request you to please bear and cooperate with us. Thanks for reporting this !

Hi @adrianac We are really very sorry for the inconvenience caused to you. Please provide version details of Enpass and Password Keeper. It would be a great help if you can create some dummy items in your password keeper and send the exported file via email at support@enpass.io mentioning link to this thread.

Hi @Ryan I have noted your request in roadmap . We will look into this to find how can we do it. Thanks

Hi Guys, Thanks for your suggestion. We have already implemented this functionality in the upcoming version. It works as Follow: When Enpass Extension is Enable: With a single click, it will display Enpass Helper. With double click, it will display Main Enpass App. When Enpass Extension is Disable: It will display Main Enpass App.

Hi @FLTechDad We are ready with the Edge extension of Enpass and soon will roll out the Beta version of Free Desktop app. Edge extension will work for Windows 10 insider versions only. To get the pre-release build, please join our beta program for Windows platform from https://www.enpass.io/beta-program/

Hi @Ryan Enpass autofill works only with those browser which provides accessibility events. This technical limitation is preventing us from autofilling in other browsers (Firefox, in your case ) and thats why you've to search and fill the details. You can also manually fill the logins in Firefox by using Enpass Keyboard.

Hi @ajgraves Thanks for your suggestion. Password Audit feature for UWP app is already in our roadmap and will be available in future version.