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Vinod Kumar

Enpass team member
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Posts posted by Vinod Kumar

  1. 15 hours ago, Rakesh said:

    I have on android Private Notepad with passwords on it, how I can upload Notes on your enpass notes and my private notepad that have backup on .txt extension please let me know is there any way around ? 

    We do not import directly from Private Notepad. However you can convert it into a CSV, in the format given in this FAQ ,with your desktop and import it into Enpass.

    15 hours ago, Rakesh said:

    I purchased app enpass pro on android app but if I login on my Microsoft account its says buy premium again ? 

    Enpass purchases are not shared across platforms. Please read this FAQ. However, You don't need to buy Enpass on desktop unless you need some special features like Windows Hello Support, custom categories etc. Free version doesn't restrict you in any other means.

    Thanks.

  2. Hi @skylark,

    In Enpass 6 you can't keep different passwords/master key on different devices. Once you added a KeyFile to first PC, it is also added to the synced file on Google drive, hence when you sync it with laptop it will say "Password of data on drive is required.". At this point click resolve button and provide your master password and KeyFile you added on PC. This will also add keyfile to your data on laptop.

    Same is the case with Mobile device. If you are getting "Sync canceled by the user" error. Please use Google Chrome for sync setup or read this FAQ. Also, when asked for KeyFile, scan it from "Settings->Vaults->Primary->Options(three dots in right top)->KeyFile" from PC or laptop.

    Thanks.

  3. Chrome extension should be automatically fixed as well after app update. The popup you see, when you press chrome extension button is from Enpass App itself. Make sure you are not running two versions of Enpass (Traditional and Store).  If it is Traditional version(downloaded from website) update that too.

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