der_grund

Any news on this one?

@Gulshan Dogra,

as I said, I already enabled the logging. But whenever Enpass looses all settings, the logging setting is lost as well and when I re-enable it, the log is empty.

Any ideas how to prevent this? I'm slowly getting annoyed by reconfiguring Enpass every day...

Hi @Gulshan Dogra,

sorry for the delay. I'm using enpass/stable,now 6.7.2.887 amd64, installed from your Ubuntu repository as described here: https://www.enpass.io/support/kb/general/how-to-install-enpass-on-linux/.

Unfortunately, I can't send the logs because they get lost along with all the settings. Can you tell me where the logs are stored on disk so maybe I can find them although I can't access them from within Enpass?

Hi @Gulshan Dogra,

I disconnected all devices from Dropbox, deleted the Enpass folder on Dropbox and even switched completely to Google Drive. However, this did not solve the problem. Any other suggestestions?

I switched on Logging in Enpass. As soon as I encounter the problem again, I'll post the log here.

Hello,

I'm experiencing the weird behavior that Enpass loses all settings every few days. Thus, I need to reconnect to Firefox, reestablish the Sync with Dropbox, reconfigure all settings, ...

This is very annoying and happens on both of my Linux machines, running elementary OS 5 and 6, respectively (based on Ubuntu 18.04, 20.04).

How can I solve this problem? What additional information do you need to debug?