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BATeller

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Posts posted by BATeller

  1. I tried doing what others have said worked, without success.

    Specifically:

    1) Removed iCloud Sync from a Macbook that was still syncing correctly

    2) Made backup on Macbook that couldn't sync.

    3) Used the "Erase Everything" option on the Macbook that couldn't sync

    4) Removed Enpass application from "Applications" (and removing from Trash)

    5) Went to App Store and re-downloaded Enpass

    6) Imported Backup file

    7) Waited a bit, then tried to turn on iCloud Sync

     

    Still sits on syncing for me on the Macbook that never worked.

    • Like 1
  2. Just chiming in even though enPass stated in a ticket to @bluefo they are aware of the issue.

    I'm having the same issue on a new MacBook Pro for work, and while it successfully downloads all of the initial entries (over 700) it will never "complete" the first sync cycle, so its hung spinning (and cannot upload/download any new entries).

    The MacBook Pro is not upgraded to Catalina yet (still on macOS Mojave 10.14.6)

    enPass version: 6.3.1 (576)

     

    Edited to add:

    There seems to be little to no issues on other (already linked MacBook Pros and iPhones)

    I say "little" because I did have a brief sync issue on my personal MacBook Pro, but it was resolved by disconnecting the iCloud sync and reconnecting it. Because the first "sync" cycle on the new MacBook Pro never completes, I do not have that same remedy option.

    I too have tried re-installing (using the nuclear "Reset Enpass" option) to no avail. I thought the issue originally was because I didn't turn on "iCloud Drive" sync on my work MacBook Pro. I tried turning that on and "Reset Enpass" again and had the same issue. That's when I came here and saw others experiencing the same problem. At least I'm not alone.

  3. Build/Setup:

    Chrome Web Browser - Version 73.0.3683.86 (Official Build) (64-bit)

    Enpass Password Manager Chrome Extension - Version 6.0.1

    macOS Mojave Version 10.14.4 on Mac mini (Late 2012)

    Enpass - 6.0.6 (326) Desktop

     

    Problem:

    Changing a password changes the wrong password entry within Enpass (using the extension)

     

    Repeatable:

    Yes

     

    When it happens:

    1) login to a web site (we'll call this 'Site #1') using Enpass/Chrome Password Manager

    2) Change the password on Site #1 using the Site #1's change password function (sometime using Chrome's recommended password, sometimes not)

    3) Hit the "Update Password" box within the Enpass Extension pop-up (Important Note: The Enpass Extension shows the correct entry for Site #1)

    4) Hit the "Update Password" box (if prompted) from the Chrome Password Manager

    5) Open a new tab (or use same tab), go to a new web site (we'll call this 'Site #2') using Enpass/Chrome Password Manager

    6) Change the password on Site #2 using the Site #2's change password function (sometime using Chrome's recommended password, sometimes not)

    7) Hit the "Update Password" box within the Enpass Extension pop-up (Important Note: The Enpass Extension shows the correct entry for Site #2)

    8) Go to Enpass Desktop software, sort by "Modified Time".

    Sometimes the password updated in Step #7 above will NOT be Site #2 but will be Site #1

     

    Not sure the EXACT condition that causes this vs doesn't, but i've had it happen around 6 times now (I'm going through all my web passwords and updating them)

     

    If any more information or clarification can be helpful, please let me know. If this has already been addressed, my apologies. If I'm doing something wrong, please let me know.

     

    I'll update if I get more specific information on when it happens vs doesn't. Although I do know its somewhat predictable as I've ran into it multiple times.

    To avoid this problem I've been ignoring the Enpass Extension pop-up asking me to update the password and have been manually updating via the Enpass Desktop app.

  4. Hello,

     I'm replying to this topic because its very similar to my issue.

    I tried resetting 'Face ID' (by going into the app settings, turning off the 'Face ID' toggle for the app, then turning it back on, however the issue persists).

    The issue is Face-ID ONLY shows the first time the app is open. If I open Enpass, copy a password to the clipboard, swipe over to Chrome/Safari/etc, then swipe back to Enpass... it'll ask for my Master Password every time. It will not attempt to use Face-ID, and it does not have a Face-ID icon.


    If I force-quit Enpass, it'll correctly use Face-ID upon next launch.


    I tried this on my iPad Pro 11 and it appears Face-ID shows every time (along with the Face-ID icon). So the issue appears to only present on my iPhone X as of now. Screenshot after swiping back to Enpass is attached (showing no Face-ID icon).

     

    What should happen?

    When I open Enpass 6.0.1 on my IPhone X and send it to background via the Home-Button (swipe) and open it again the Face-ID verification should appear.

    What happened instead?

    Face-ID verification does not appear. It asks for Master-Password

    Tested on:

    IOS 12.1.2 (16C101)

    IPhone X

    Enpass 6.0.1

    100% reproducible

    IMG_0720.PNG

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