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Pratyush Sharma

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  1. Hi @bunnyhero, Sad to hear that your contact with the support team was not helpful and we are extremely sorry for the unpleasant experience. Please update your Enpass app to the latest version(6.6.1) of Enpass. If the issue persists, revert to us with the answer to the following queries and we will get it sorted out for you: Check if you have enabled “Unlock with Apple Watch” in Enpass security setting? Also, let us know if you configured Apple Watch with your macOS device? Please follow the below steps if you haven't enable "Unlocked with Apple Watch" or configured a
  2. Hi @BMO, Thanks for the feedback! I had words with my team and glad to share that we do have plans to support Yubikey and other security keys to work as second factor while unlocking Enpass instead of using keyfile.
  3. Hi @Anthony, Thanks for sharing this suggestion. I have noted down your valuable suggestion and forwarded it to the concerned team for further consideration. Keep suggesting!
  4. Hi @BMO, Welcome to the forums! I would like to inform you that we already have a feature request for the same and aligned for implementation in the future. Meanwhile for better safeguarding of your Enpass data you can also add a Keyfile along with the master password which becomes an additional requirement along with your master password to unlock Enpass app. Hope this helps!
  5. Hi @Endru, Sorry for the inconvenience caused to you. I have notified the team to look into it, and I will update you once I hear from them. Thanks!
  6. Hi @mrc247, Welcome to the forums! Our team is working on it and the fix will be available in any of the future updates. Sorry for the inconvenience. Thanks!
  7. HI @airtonix, Welcome to the forums! You need to add the below attributes in TextInput. This will set proper hints for Android autofill framework. https://reactnative.dev/docs/0.63/textinput#autocompletetype Hope this helps!
  8. Hi @fr3sh, Welcome to the forums! Maybe Enpass is clearing the clipboard after the interval time specified in Enpass security settings. Can you please retry after increasing the time interval? If the problem persists, please let me know. Thanks!
  9. Hi @stepini, I would like to inform you that Enpass uses the Qt framework as user interface library. It does not have M1 support yet. It is expected to be available in September. We plan to release native Enpass for the M1 platform by the end of this year. Till then, we will request you to please co-operate with us. Thanks!
  10. Hi @Martijn;) You can use folder-sync on desktops and Android, and keep all vaults on mounted cloud account, but won't be able to do so on iOS.
  11. Hi @macRBC, Thanks for reporting this issue. We've been able to reproduce this issue and will work to fix it.
  12. Hi @st5310, Welcome to the forums. The issue in printing data has been fixed in the latest beta of Enpass v6.6.2. You can download the latest beta version from this link. Otherwise, you can wait for the stable version, which will be available soon. Thanks!
  13. Hi @cai, Thanks for sharing the details. I have taken note of this and our team is now analyzing into the issue.
  14. Hi @lookslikerain75, Thanks for writing in. When you set up sync in Enpass, it redirects to the default browser for authentication. In your case, as there is someone's OneDrive account is already logged in, so the app is using that for syncing. To use your OneDrive account for syncing, follow the below steps: Logout from the other OneDrive account on the default browser (to which Enpass is redirecting for login). Now, open Enpass, try setting up sync again. This time you will be prompted to to sign in to your Microsoft account. After successfully syncing, you can lo
  15. Hi @cai, Sorry for the inconvenience caused to you. Please let us know the following details so we can further investigate this issue: On which device (along with OS version) are you using Enpass? Which Enpass version are you using? Are you using multiple vaults? Which Language are you using in Enpass? As you mentioned I've tried "change category" to their correct category are you moving item to pre-defined or custom category?
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