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Pratyush Sharma

Enpass team member
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Pratyush Sharma last won the day on May 29

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About Pratyush Sharma

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  1. Hi @Roobert, Thanks for writing back in. You won't be able to sync with a local WebDAV server in Enpass until the server is accessible over the internet and has a username and a password to which Enpass could connect to. If the WebDAV is available for connection on the internet with a username - try the same in Enpass.
  2. Hi Александр Sorry for the inconvenience caused to you. Can you please share the scenario or steps you are performing to restore data so we can help you better.
  3. Hi @100 Watt Walrus, Sorry for the inconvenience caused to you. I have noted down this issue and notified the QA team to look into it. Thanks for your cooperation.
  4. Hi @Bobb, Sorry for the inconvenience caused to you. I have noted down this issue and notified the QA team to look into it.
  5. Hi @Tuytus, Thanks for writing back in. Please share the following details so that we can investigate where the problem could be. On which devices and OS versions (mention all) are you using Enpass? Which Enpass version are you using on each device? Are you getting any error message or code during sync? If yes, share it with us. Does the Date and Time setting set to automatic on all devices? Does the last synced time get updated on the sync page? If possible, share the demo WebDAV account? Thanks for your co-operation.
  6. Hi @captnSecure @Matis @Dentonthebear, Thanks fr writing in. Our Dev team had already noted this issue and working on it. Hopefully, fix will be available in the next update. Till then, we will request you to please co-operate with us. Thanks!
  7. Hi @sethm, Thanks for sharing the details. I have noted down this issue and notified the QA team to look into it.
  8. Hi @aaatubuaaa, Thanks for writing in. Please follow the steps suggested by @ajbp95 and If you have any further queries, please feel free to contact us.
  9. Hi @mattias, Thanks for the input @TREMOR. Please download the Enpass latest portable version from this link and revert to us If you have any further queries.
  10. Hi @red1, Thanks for writing back in. Please let us know are you able to access all your data on any other device? If Yes, please uninstall and install the Enpass app and restore the Enpass data from the auto-backup file. If the Enpass app still does not unlock the application with the correct master password then please update the same to us so that we can investigate further. Thanks for the co-operation!
  11. Hi @Javier, Thanks for notifying us. I'm glad to know that the problem has been resolved.
  12. Hi @rednewsch, Can you please confirm that you are still facing the same issue so we can investigate further. Thanks!
  13. Hi @Luke, Sorry for the inconvenience caused to you. Please let us know are know are you still having your backup file or able to access all your data on any other devices so we can help you better.
  14. Hi @João, Welcome to the forums! Our team is able to reproduce this issue, and a fix will be available ASAP. Till then, we request you to please co-operate with us.
  15. Hi @DELABRIERE, Thanks for writing in. Please try to use Chrome as a default browser and let us know If the issue persists.
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