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Tahreem

Enpass team member
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Everything posted by Tahreem

  1. Tahreem

    iOS 13.1 problems

    Hi @Filemon, To restore the Pro version, please reinstall Enpass app with the same iOS Account with which you purchased it earlier. If that doesn't help, please share the Purchase Receipt so that we can help you better. Note: Before uninstalling the app make sure you already have the backup of Enpass data.
  2. Hi @aaadeji, Apologies for the inconvenience caused. Please share your issue to us via email at support@enpass.io so that we can assist you better.
  3. Hi @lcw731, Thanks for the mail! Please make sure that you have the latest updates installed in your system. Also, please try restarting the system once. If you still encounter any error during the installation/download of Enpass app from the store, please share a screenshot of the same with us.
  4. Hi @Clubman, Glad to know that the issue has been resolved. Let us know if you face any other issues.
  5. Hi @fzahn, Apologies for the inconvenience caused to you. It would be a great help if you can share the demo account of your WebDAV via PM so that we can check where the problem could be. You can send us the test account details at support@enpass.io. Thanks for your co-operation.
  6. Hi @HansD, To restore the Pro version, please reinstall Enpass app with the same Account with which you have purchased it earlier. If that doesn't help, please share the Purchase Receipt at support@enpass.io so that we can help you better. Note: Before uninstalling the app make sure you already have the backup of Enpass data.
  7. Hi @collider, We are sorry for the inconvenience caused to you. Please share the crash report with us via email at support@enpass.io. Also, please mention the related issue. Thanks,
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