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Vikram Dabas

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Vikram Dabas last won the day on August 5 2019

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About Vikram Dabas

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  1. Hi All, Thanks for reading our Privacy notice and your queries on it. I sincerely apologize for the delay in response. The purpose of collecting the PD (esp. email) is to validate the subscription and unlock the related functionalities across devices. We collect the following information for Cross-device tracking Device name Install ID (UDID) Device type Installed OS and version Device Language Device Country We collect the least information required to do the necessary functionalities for license management across devices and notifying users for Enpass activation on devices, including marketing activities, to analyze cross-device usage. The clause of sharing data with business partners is solely to cover the relation between Enpass and Sinew. Sinew is the Indian entity responsible for developing and maintaining Enpass. We have recently changed the principal place of business to the US from India, and the transition of apps is under progress. As soon as the transition is done, we'll update the policy to avoid any confusion for our users. Both the Enpass technologies Inc and the Indian entity are under the same leadership. Your concern is totally valid, and we appreciate it. As clearly mentioned in our notice, we do not sell or rent your PD to anyone or third party services. Stay assured that your data with Enpass is safe and secure. Thanks. Vikram Dabas
  2. Hi @kopernikus Sorry for the inconvenience caused. Once the Touch ID is enabled, the Enpass app asks for the Master Password only when the app is freshly started. To avoid this, once the app is opened please keep it running in the Menu bar (instead of quitting it) and it will ask for the Touch ID until the app or system is restarted. You can enable it via Enpass settings > General > Run > Enable the Show Enpass in Menu bar. Hope this helps!
  3. Hi @Friedi I need some more information so that our team can investigate the issue. Please share the: Enpass version. Device and OS version. Chrome and Enpass extension version. Does the issue occur only with the Chrome extension?
  4. Hi @Twizzlers When a webpage is opened, Enpass extension shows the relevant items based on the URL (field type is set as URL) saved in items. So please make your Domain field is set as URL. You can change it via Open the Archive item > Edit > click the Domain field > Set the Field Type as URL > Save it. Now retry and let me know if you still face any problem
  5. Hi @Fabian Bon Sorry to hear that you are still encountering the issue. Please check this forum post and let me know if you still face any problem:
  6. Hi All, The QA team has identified the issue and it will be resolved in the coming updates.
  7. Hi @KevinC Yes. Enpass is an offline app which saves the data locally on the device. So deleting Enpass from one device will not remove the database saved on other devices.
  8. H i Hi @Nille Can you please let me know are you referring to the import the passwords saved in iOS (Apple) keychain?
  9. Hi, Thanks for reporting the issue. It's been shared with the QA team for further investigation. I appreciate your patience while the team work through this.
  10. Hi All, Can you please check and let me know have you enabled the Match URL hostname under Enpass settings > Browser section? If yes, then retry by disabling it as once this option is enabled, Enpass extension will only show you the list of items having the exact matching URL. '
  11. Hi @KevinC For macOS, the deletion of all Enpass data depends upon the source of Enpass installation (whether you’re using App Store or Website version). Apple App Store: Click and hold on the Enpass icon in Launchpad, and Enpass icon will start jiggling with a ⊗ sign on it. Use that, and your application will be uninstalled with the removal of Enpass container (data) from Users/<home-folder>/Library/Containers/in.sinew.Enpass-Desktop. Website version: If you have installed Enpass from our website, you need to delete both the app and data manually. To remove information, you need to delete the Enpass folder from Documents (which is the default location). If you have ever changed the location to somewhere else, you need to remove it from there too. Also, if you have ever exported or manually taken a backup of your data, then you need to delete that too from the device.
  12. Hi @chribonn Thanks for the suggestion. Actually, Enpass is an offline password manager and doesn’t keep any of your information on any cloud/server. Two factor authentication is generally used in online services where the requested data is transmitted after validating the user through a second factor (generally an OTP on phone or email) and works as an extra protection, which is not at all required in case of offline services as your data is with you only. Also, being offline is not a limitation of Enpass but gives you a peace of mind that your data is with you only. But to add extra randomness to your Master Password, you can use a KeyFile in Enpass. A KeyFile gets appended to your Master Password before the actual encryption or decryption of your data happens. So, even if someone, somehow gets access to your data and your Master password is also compromised (a worst case scenario), your data is still safe as the KeyFile is required to decrypt or access your data.
  13. Hi @JohnZ Sorry, at the moment, there is no option to hide this message. But I have passed your feedback to our team to see if we could have it in the future. Thanks.
  14. Hi All, The issue has been fixed in the recent beta release, and the stable update (both App Store and Website ver) will be rolled out very soon. If you want to give a try to the Beta release (.pkg) then you can install it from the here.
  15. Hi @ashtin You can't manually copy/paste the Enpass files from OneDrive to Google Drive as the Enpass data on Google Drive is hidden and can only be accessed via the app using the cloud synchronization. So the best way to do this is Open Enpass on your device has the latest database. Enable the sync with OneDrive to merge/upload the database. Disconnect sync with OneDrive, Now enable sync with the Google Drive and your latest Enpass database will automatically be uploaded to Google Drive. You can use it henceforth.
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