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Vikram Dabas

Enpass team member
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Everything posted by Vikram Dabas

  1. Hi All, Thanks for reading our Privacy notice and your queries on it. I sincerely apologize for the delay in response. The purpose of collecting the PD (esp. email) is to validate the subscription and unlock the related functionalities across devices. We collect the following information for Cross-device tracking Device name Install ID (UDID) Device type Installed OS and version Device Language Device Country We collect the least information required to do the necessary functionalities for license management across devices and notifying users for Enpass activation on devices, including marketing activities, to analyze cross-device usage. The clause of sharing data with business partners is solely to cover the relation between Enpass and Sinew. Sinew is the Indian entity responsible for developing and maintaining Enpass. We have recently changed the principal place of business to the US from India, and the transition of apps is under progress. As soon as the transition is done, we'll update the policy to avoid any confusion for our users. Both the Enpass technologies Inc and the Indian entity are under the same leadership. Your concern is totally valid, and we appreciate it. As clearly mentioned in our notice, we do not sell or rent your PD to anyone or third party services. Stay assured that your data with Enpass is safe and secure. Thanks. Vikram Dabas
  2. Hi @kopernikus Sorry for the inconvenience caused. Once the Touch ID is enabled, the Enpass app asks for the Master Password only when the app is freshly started. To avoid this, once the app is opened please keep it running in the Menu bar (instead of quitting it) and it will ask for the Touch ID until the app or system is restarted. You can enable it via Enpass settings > General > Run > Enable the Show Enpass in Menu bar. Hope this helps!
  3. Hi @Friedi I need some more information so that our team can investigate the issue. Please share the: Enpass version. Device and OS version. Chrome and Enpass extension version. Does the issue occur only with the Chrome extension?
  4. Hi @Twizzlers When a webpage is opened, Enpass extension shows the relevant items based on the URL (field type is set as URL) saved in items. So please make your Domain field is set as URL. You can change it via Open the Archive item > Edit > click the Domain field > Set the Field Type as URL > Save it. Now retry and let me know if you still face any problem
  5. Hi @Fabian Bon Sorry to hear that you are still encountering the issue. Please check this forum post and let me know if you still face any problem:
  6. Hi All, The QA team has identified the issue and it will be resolved in the coming updates.
  7. Hi @KevinC Yes. Enpass is an offline app which saves the data locally on the device. So deleting Enpass from one device will not remove the database saved on other devices.
  8. H i Hi @Nille Can you please let me know are you referring to the import the passwords saved in iOS (Apple) keychain?
  9. Hi, Thanks for reporting the issue. It's been shared with the QA team for further investigation. I appreciate your patience while the team work through this.
  10. Hi All, Can you please check and let me know have you enabled the Match URL hostname under Enpass settings > Browser section? If yes, then retry by disabling it as once this option is enabled, Enpass extension will only show you the list of items having the exact matching URL. '
  11. Hi @KevinC For macOS, the deletion of all Enpass data depends upon the source of Enpass installation (whether you’re using App Store or Website version). Apple App Store: Click and hold on the Enpass icon in Launchpad, and Enpass icon will start jiggling with a ⊗ sign on it. Use that, and your application will be uninstalled with the removal of Enpass container (data) from Users/<home-folder>/Library/Containers/in.sinew.Enpass-Desktop. Website version: If you have installed Enpass from our website, you need to delete both the app and data manually. To remove information, you need to delete the Enpass folder from Documents (which is the default location). If you have ever changed the location to somewhere else, you need to remove it from there too. Also, if you have ever exported or manually taken a backup of your data, then you need to delete that too from the device.
  12. Hi @chribonn Thanks for the suggestion. Actually, Enpass is an offline password manager and doesn’t keep any of your information on any cloud/server. Two factor authentication is generally used in online services where the requested data is transmitted after validating the user through a second factor (generally an OTP on phone or email) and works as an extra protection, which is not at all required in case of offline services as your data is with you only. Also, being offline is not a limitation of Enpass but gives you a peace of mind that your data is with you only. But to add extra randomness to your Master Password, you can use a KeyFile in Enpass. A KeyFile gets appended to your Master Password before the actual encryption or decryption of your data happens. So, even if someone, somehow gets access to your data and your Master password is also compromised (a worst case scenario), your data is still safe as the KeyFile is required to decrypt or access your data.
  13. Hi @JohnZ Sorry, at the moment, there is no option to hide this message. But I have passed your feedback to our team to see if we could have it in the future. Thanks.
  14. Hi All, The issue has been fixed in the recent beta release, and the stable update (both App Store and Website ver) will be rolled out very soon. If you want to give a try to the Beta release (.pkg) then you can install it from the here.
  15. Hi @ashtin You can't manually copy/paste the Enpass files from OneDrive to Google Drive as the Enpass data on Google Drive is hidden and can only be accessed via the app using the cloud synchronization. So the best way to do this is Open Enpass on your device has the latest database. Enable the sync with OneDrive to merge/upload the database. Disconnect sync with OneDrive, Now enable sync with the Google Drive and your latest Enpass database will automatically be uploaded to Google Drive. You can use it henceforth.
  16. Hi All, Sincere apologies for all trouble you are going through. Our dev team has identified the issue, and an update with the fixes has already been submitted to the Store. It's under quality check and will be rolled out soon. We appreciate your patience and co-operation. Also, recently we've released a beta update (.pkg) with the fixes. So if you want to give it a try, then you can install it from the here. Thanks.
  17. Hi Yes, you can manually restore your data from mobile to PC without using the cloud sync. But once a database is created in v6, there is Restore option in the app settings like it was available in previous app versions. In v6 'Restore' option is available only in two scenarios: When the app is freshly installed. A new vault is created So to restore an existing Backup (without the sync), please follow these steps: Case 1- Restoring data from Mobile to PC Step I: Taking Backup from Mobile Open Enpass on mobile. So to App Settings > Advanced > Backup > Wireless Network > Follow the instructions and save the backup. Step II: Restoring Backup into PC Open Enpass on PC and go to Menu > File > Backup All Vaults > Save it. Now open app Settings > Advanced > Erase Everything. The Welcome screen appears. Choose Files under the Backup option and locate the backup saved in Step I. Case 2- Restoring data from PC to Mobile Step I: Taking Backup from PC Open Enpass on PC and take a backup via Menu > File > Backup All Vaults> Save it. Step II: Restoring Backup into Mobile Open Enpass on mobile device and go to Settings> Advanced > Backup > Eternal Device > Save it. Now again go to Advanced settings > Erase Everything. The Welcome screen appears. Choose WiFi under the Backup option and follow the instructions to restore the database saved in Step I. Repeat the same steps whenever you want to restore a database.
  18. Hi All I apologize for the inconvenience. We were having some temporary technical issues with the Enpass extension for Chrome browser. The issue has been resolved and you can install the extension.
  19. Hi @recrudesce That's very unfortunate, and I am sorry for the inconvenience. I require some more information so that our team can check and investigate the issue. Enpass version. The number of total items in Enpass (across All Vaults). Chrome OS version. Do you use keyfile with your master password to login into Enpass? Have you enabled sync with any vault? If yes, please share the cloud services. Does the problem occasionally occur or every time you unlock the app? Has this issue occurred after changing some configuration in Enpass? Also, please disconnect your Chromebook from any internet connection and then open the Enpass. Now check and let us know does the app still takes time to unlock it.
  20. Hi @dasunsrule32 Enpass Linux version is for x86 64 bit architecture only. There are many Chromebook models which are ARM and x86 32bit. So, for better coverage of devices, we are currently focusing solely on the Chromebooks running the Android OS.
  21. Hi @OLLI_S Thanks for your suggestion! We will take it into account and maybe will implement in further versions. Cheers!
  22. Hi @Friedi The Beta has already been rolled out. Please check this forum post for more details:
  23. Hi All, We are pleased to announce the release of Enpass Beta v6.1 for the Windows Website version. This update brings a couple of new features along with a lot of enhancements and bug fixes. This update improves the overall usability of the app. The complete changelog is WHAT'S NEW Pwned Password section in Password Audit: We have added a separate section for the Pwned passwords under the Password Audit. The app securely checks your passwords against the list of breached passwords in the past, and if found, the compromised passwords will appear under this section, which you need to change immediately. Classic View: Many of our Windows users still love the Classic view and asked the same for Enpass. And here it is. For Windows 7 and 8, the app by default runs in the Classic theme, and for Windows 10 you can enable it from the app Settings > Customize > Theme > Select the Classic option and restart the app. Import from other password managers: Migrating data from other password managers to Enpass is a matter of just a few clicks. The new import functionality can easily and quickly import all your data from the supported password managers. The subset of password: It lets you see certain characters in password specified by position, for example, "1st, 3rd, next-to-last, last" by just mentioning their place in a specified format. Exporting database in CSV Format: This version brings back the option to export the database into CSV format. IMPROVEMENTS Tag Suggestions: You can easily assign Tags to an item as the app will auto-suggest the existing tags as soon as you start trying them. Password Readability: This update improves the readability of Passwords against the light/dark backgrounds with a new color combination for the Digits, Uppercase, and Symbols. Option to remove 'Recent items' from the app: Now can clear the list of Recent items from the app's Menu bar. Added an option to include the Trashed or Archived items while exporting the data. FIXES Clearing Clipboard: There was a problem where the app was clearing the clipboard even if the information was copied outside the Enpass app. Now fixed. Rescaling of Enpass Assistant on multiple-monitors: A bug where the Enpass Assistant didn't rescale itself on multi-monitors has been fixed. (macOS only) After enabling the dark mode on macOS, the app sometimes showed a light background. Fixed. (macOS only) Some buttons displayed on the MacBook Touch Bar weren't performing the desired action — now fixed. (macOS only) Sometimes the app was unable to detect the attached printer and threw an error 'Printer Not Found.' Fixed. (macOS only) A glitch in UI where the app window was getting cut off while creating a new item in the custom templates has been fixed. If the Enpass app was set to auto-run on system start and used in a full-screen window, then the app didn't automatically minimize to system tray after the system start. Fixed. A bug that would prevent you from adding an attachment if it contains % symbol in its name. Fixed. A bug in the manual proxy configuration didn't allow some users to configure the cloud sync has been resolved. For those using multi-monitors, setting the scaling factor to 175% on HiDPI (4k) screens made the title of multiline field overlayed with the text. Fixed. The custom icons weren't resized or cropped appropriately. Fixed. A UI bug where enabling/disabling the checkbox of 'Autosubmit Login' in Enpass Browser settings didn't display the actual state. Fixed. The security and sync settings got reset when the default location of Enpass data was changed. Fixed. If a Multiline field was marked as sensitive, then the information wasn't concealed with bullets in the edit page. Fixed. While creating a new Tag, or sub-tag the focus automatically got back to the previously selected list in the Sidebar. Fixed. While re-arranging the fields, the scroller in edit page wasn't progressing following the fields. Fixed. While printing the database, the app didn't sort the database in the correct alphabetic order. Fixed. While copying or moving an item from one vault to another, the information saved in the Web form wasn't copied/moved to the item in new vault. Fixed. If Tablet Mode was enabled, and the app was set to auto-run on system start, then the app didn't open with the size of the previously defined window. Fixed. For the Note category, clicking Ctrl+C in the Enpass Assistant didn't copy the selected information. Fixed. DOWNLOAD LINK: There are two ways to get the Beta updates: From Enpass Website: A Beta Program page is available on our website from where you can download all the latest Beta versions for the supported platforms. From Enpass app: The Enpass app itself will notify you about the Beta update as soon as it's available. To receive the notifications, you need to enable the 'Beta Updates' from Enpass Advanced Settings. Please install the beta update and help us to improve the app further. Thanks. Cheers!
  24. Hi, Sorry, we have no such plans at the moment.
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