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Malhar1

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Posts posted by Malhar1

  1. 6 hours ago, Anshu kumar said:

    Hi @Malhar1,

    Sorry to hear about your trouble. Please let me know that what is the default language of your device and since when are you facing this problem, so that I can investigate where the problem could be.

    I have English/US.

    I don't know if this matters, but I initially downloaded the app on WM10 and added ~10-15 passwords. Then downloaded the app on Win 8 desktop and added ~30-40 more logins. After that I was able to use the app on the phone for few days. But since last 2-3 days the app on the phone has been crashing. the app on the desktop still works great. Is it crashing because the mobile app needs to be *purchased*, but if so I still cannot get in to purchase it.

     

    After uninstalling and reinstalling, I launch the app and it asks me if I'm  a new user or returning user. I select the option to restore data from OneDrive, and app crashes immediately after selecting OneDrive link.

    Thanks Anshu for your quick reply.

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