Christian Düss

Hi

thank you for your response.

I downloaded the program on the computer but it wants a Master-Passwort. If I fill in my new passwort it says that it is not correct.

(Dropbox and programm I had erased now quite often.)

I can not change the E-Mail on the Computer Version! Maybe there is a problem.

Can you help please?

It seems that it is not running on microsoft "window server 2016 Standard"

Hi

I would like to install enpass on my computer, so I can fill the passwords direktly in with enpass when I am browsing.

I do not find ad ons for Firefox or the possibility to download a installation for "Microsoft windows server 2016 Standard".

I tried to install Windows 10 but it seems not to be working together with each other.

What should I do?

Thank you for your response

On 4/3/2020 at 6:54 AM, Kashish said:

@Christian Düss Hey, 
How did you change the fingerprint? Did you add a new fingerprint in the phone settings? Additionally, do you have access to the same data on any other device?

I added a finger to my phone settings.

No, I do not have other access.

It seems that I added a fingerprint (new finger) in the phone setting.

I tried to erase the new finger but it would still not work.

No, I do not have any access to the same data on another device. I used it only on my phone.

Hey,

I refreshed one fingerprint (because washing the hands of corona more often - they had hard time to read finger) and now I can not open enpass, because I do not remember the masterkeyword.

Enpass blocks it because of adding a new finger... It would have been good to be informed by Samsung or enpass before ading a new finger that enpass will not work after donig so...

Is there a possibility to take of the new fingerprint out of samsung or to let me send a new password. There are all my new passwords and I have no access to them...  URGEND help needed!

(Samsung Mobile Phone 9)