Chris w

Hey @Garima Singh I was doing some more testing to see what other options I had. And I ran into the error also when you try to connect a brand new computer to the vault file. The only options for a new win 10 install is to restore from cloud or restore from a backup file but the vault file in a Folder Sync set up is not considered a backup file and therefore fails as well.

Thanks for the update @Garima Singh Do you know roughly how long it will take for the fix to go into place?

Sounds good @Garima Singh Being brand new to Enpass I just want to verify that the "vault.enpassdbsync" is the correct file to be pointing to? I see in some other posts how there is a wallet file but I am not familiar enough yet to know the difference.

Hi @Garima Singh thanks for the quick reply. On which devices and OS versions (mention all) are you using Enpass? Android Phone Windows 10 Which Enpass version are you using on each device? Android Phone - OS 7.1.1 , Enpass v. 6.4.2.337 Windows 10 Laptop - Enterprise Edition 10.0.17134 Build 17134, Enpass v. 6.4.1 (643) Which cloud are you using? Synology Drive on Windows Synology DS File on Android Does the Date and Time setting set to automatic on all devices? Correct Does the last synced time get updated on the sync page? Yes it does I also ran a checksum on the file that Enpass desktop is looking at, and compared it to the checksum on the file the android device is looking at and they are identical.

Hi I am trying to set up enpass for the first time. I set up the desktop app first (6.4.1 (643)) and chose to sync it to a local folder. On the Android I chose to restore from Local Storage and i browse to the vault.enpassdbsync file. When I click that file, it asks for the master password but always says its wrong. That is the same file that is on my desktop (they are synced between my phone and desktop via a cloud system). And even on the desktop, I put my password in and it works just fine. Do you know what the issue is?

Hi I am brand new to enpass and setting it for for the first time. In the android app one of the "restore" options is to use a "Local Storage" backup file. I currently have another software program that keeps my local android files in sync with my desktop files (much like what a cloud sync would do). If I tell pass to look at file XYZ on android local storage, when my program resyncs with my desktop will enpass get the new changes? or does it only read that file for the initial set up and not again after? Thanks!