Rudi

Thanks, with the latest release the display is perfect again

@Garima Singh I am on 6.6.0 (770). Windows-Hello worked without problems in all previous versions

@Pratyush Sharma Please check this issue, or is since V6.6 Windows-Hello at startup a new premium feature :-)

You have Norton or Bitdefer installed, correct? Both programs detected the exe as a virus since a few days. This is a false alarm. Enpass is in contact with Norton.

Same here. When using automatic start at windows start, Windows Hello does not work.

If i start Enoass manually, Windows Hello works.

I am on Win 10 H2 20

On 10/20/2020 at 6:52 PM, Rudi said:

@Garima Singh 

If there is anything I can support, please do not hesitate to contact me. Enpass is a great tool that I wouldn't want to miss

@@Garima Singh  Any news to this matter?

@Pratyush Sharma
Thank you very much for your feedback. That relaxes me a bit. It would be nice if you could post the answer from Norton or Bitdefender that there is indeed no virus in the exe. 

@Pratyush Sharma Any idea to this matter?

I am very concerned about this matter and require a response from Enpass NOW. IT'S ABOUT OUR PASSWORDS.

In 2019 it was a false alarm. Keep my fingers crossed that this time it will be the same again. Especially with a file from the Windows Store. But also Ccleaner has caught it once so :-(

Noch hoffe ich, dass es ein Fehlalarm von Norton ist.

Me too. Windows 10 Store Update to V6.6 

The traditional version seems to be ok, scanned by NORTON.

ENPASS team we ask for an official statement!!

I am also a pro customer with a total of three licenses, and of course I do not like the approach of Enpass, contrary to all promises, but I can understand the approach with the additional premium licenses. As long as I keep the Pro - functions, I can live with the consequences. And the two Premium - functions presented so far do not really interest me.

As long as in the future one or the other improvement will include the pro - licenses and the apps will be maintained, I am happy. Above all I would like to keep the Wifi-Sync. Therefore Enpass is and remains my number one. Maybe the graphics problem will be fixed, as I was promised in another thread of Enpass team.

@Garima Singh 

If there is anything I can support, please do not hesitate to contact me. Enpass is a great tool that I wouldn't want to miss

8 hours ago, Pratyush Sharma said:

Hi @Rudi,

Thanks for sharing the details.

Please let us know which custom font are you using so we can further investigate. Also, have you tried using system default fonts?

 

@Pratyush Sharma

sorry, my fault, I use windows 10 default font, I changed only scale to 200 %. Another scale e.g. 150 % or 100 % has no effect on this problem

@Pratyush Sharma

1) I guess the issue starts with uptade to Win Pro 64 Bit 2004

2) Yes

3) No, only 1 with 4k-resolution 

@Samuela with all due respect: you surely had a different graphics problem than I described? Did you? V 6.5.2 (724) does not resolve the problem to me (Win Pro 64 bit 2004, latest updates, 4k resolution)

@Pratyush Sharma so once again: any news in this matter, especially as you are able to reproduce this issue at your end

@Pratyush Sharma

Any news to this matter?

Accidentally posted the same message multiple times

Accidentally posted the same message multiple times

Great, many thanks for the feedback. Does this mean you were able to reproduce this error with Windows 2004 and are now looking into it?

I use 4k resolution, 3840x2160, text scaling 200 %

The error is independent of the text scaling size.

The error also exists with lower resolutions

Thanks, but this does not help. I try this before posting my problem. As I wrote, it is independent of the text scaling size. I also tried different versions of my Radeon RX 570 drivers.

Maybe Enpass has trouble with Windows 2004, with pervious versions of windows I never had any problems with Enpass.

@Support-Team: any idea or are other users known with this problem?

No one else with this matters?

Dear Forum,

I updated today to V6.5.0. and have a small graphics problem. In the program but also in the browser-extensions the last parts of a line/headline are always cut off on the right side or bottom in the menu, in the single entries or generated passwords. It seems, a pixel row is missing. The problem occurs in the traditional version as well as in the store version. I use Windows 2004 (latest update) and a 4k resolution. The error is independent of the text scaling size.

I have included two screenshots. This error occurs only with ENPASS.

Does anyone have an idea what could happen?

Cheers
RUDI

@Garima Singh Update 6.4.2 works fine :-) Tested on Windows 10 and Win Traditional versions :-)

Great job ENPASS-Team!