adrianm Posted August 30, 2019 Report Share Posted August 30, 2019 Open Enpass and just get a grey window. Post Catalina Beta update 10.15 Link to comment Share on other sites More sharing options...
phs Posted August 31, 2019 Report Share Posted August 31, 2019 same here. good thing iOS still works. anyone knows a fix? Link to comment Share on other sites More sharing options...
Mats Posted September 2, 2019 Report Share Posted September 2, 2019 Until a future update it does work using the menu-bar-icon of Enpass. Link to comment Share on other sites More sharing options...
bexem Posted September 2, 2019 Report Share Posted September 2, 2019 1 hour ago, Mats said: Until a future update it does work using the menu-bar-icon of Enpass. Same here, my girlfriend is on the Catalina Beta program and has this issue. Not a solution but I've noticed that if you resize the window it actually shows the content (but if you click anything, you will need to re-resize to show the updated content). Not the right place, but there is a graphical glitch on the iPad OS beta as well: where the cloud icon is on the top left of the screen, there is some "white" covering the area. Still, the app works and is fully usable. Link to comment Share on other sites More sharing options...
John19 Posted September 2, 2019 Report Share Posted September 2, 2019 Same here, update the screen and enpass window updated It's the same with Viber Desktop Link to comment Share on other sites More sharing options...
Kashish Posted September 3, 2019 Report Share Posted September 3, 2019 Hello guys, Thanks for using Enpass. Our team has taken note of this issue and we are looking towards a resolution. Thanks. 1 1 Link to comment Share on other sites More sharing options...
Guido Posted September 4, 2019 Report Share Posted September 4, 2019 Any change on that? Yes the browser can be used by I do not get access to the database any more (e.g. safety backups) Link to comment Share on other sites More sharing options...
RHPT Posted September 5, 2019 Report Share Posted September 5, 2019 I'm using the latest Catalina beta, and Enpass's performance is very poor. It takes almost a minute for the app to load then keystrokes takes 30+ seconds to appear so trying to enter the master password or searching for credentials is close to impossible. Button clicks also take many seconds to register. Is there a beta or upgrade in the works to fix these issues? Link to comment Share on other sites More sharing options...
phs Posted September 7, 2019 Report Share Posted September 7, 2019 On 9/3/2019 at 2:32 PM, Kashish said: Hello guys, Thanks for using Enpass. Our team has taken note of this issue and we are looking towards a resolution. Thanks. Hope you resolve this real soon ... Link to comment Share on other sites More sharing options...
axerlion Posted September 8, 2019 Report Share Posted September 8, 2019 I have a partial work around, similar to resizing the screen to show the updated contents but slightly easier. Just click the Enpass icon in the dock to reload. Enpass does work in the menu bar, in browsers and with the keyboard shortcut. Link to comment Share on other sites More sharing options...
Guid0o Posted September 9, 2019 Report Share Posted September 9, 2019 Any updates? This gets really frustrating.The workaround for resizing the window works. Also I tried reinstalling the app but no success and now the touch id is a paid feature? I have been using that for months and now I suddenly have to pay for it? Link to comment Share on other sites More sharing options...
Nobbi Posted September 10, 2019 Report Share Posted September 10, 2019 Hey Guys, It is getting time that enpass is repaired or an interim report appears here Link to comment Share on other sites More sharing options...
riguello Posted September 10, 2019 Report Share Posted September 10, 2019 On 9/3/2019 at 8:32 AM, Kashish said: Hello guys, Thanks for using Enpass. Our team has taken note of this issue and we are looking towards a resolution. Thanks. For you to know I tried to uninstall et reinstall unsuccessfully. Let us know when a beta is available for test. Thanks for the hard work fixing this issue. Link to comment Share on other sites More sharing options...
fsdfd3 Posted September 11, 2019 Report Share Posted September 11, 2019 is it fixed on Catalina beta 8? Link to comment Share on other sites More sharing options...
Anshu kumar Posted September 11, 2019 Report Share Posted September 11, 2019 Hey guys, Sorry for the trouble you are going through. This is a Qt framework (used by Enpass) issue. We have already reported the same to their dev team. Once it will be fixed at their end , we will implement the fix in Enpass too. Please note that there might be temporary issue and hopefully it will be fixed in the upcoming macOS beta. Till then please co-operate with us. Link to comment Share on other sites More sharing options...
TechniSmart Posted September 11, 2019 Report Share Posted September 11, 2019 I have reported the problem to Apple Beta evaluation, but of all the programs I use, and its a lot, so far this is the only application misbehaving. The workarounds are cumbersome, but at least we can work. Thanks to the members for the resizing workarounds. acceptable. We are running bêta 10.15 (19A546d) Link to comment Share on other sites More sharing options...
John19 Posted September 13, 2019 Report Share Posted September 13, 2019 (edited) The same errors occurs on a Catalina Beta 7 (19A558d). Edited September 13, 2019 by John19 Link to comment Share on other sites More sharing options...
TechniSmart Posted September 16, 2019 Report Share Posted September 16, 2019 You broke my heart Enpass. I could not wait any longer for a solution. Link to comment Share on other sites More sharing options...
Nobbi Posted September 16, 2019 Report Share Posted September 16, 2019 Enpass Team Maneger, Also in the next Catalinan10.15 Beta (19A558d) enpass does not work. The same error: blank screen. Link to comment Share on other sites More sharing options...
jfd Posted September 17, 2019 Report Share Posted September 17, 2019 On 9/11/2019 at 6:10 PM, Anshu kumar said: Hey guys, Sorry for the trouble you are going through. This is a Qt framework (used by Enpass) issue. We have already reported the same to their dev team. Once it will be fixed at their end , we will implement the fix in Enpass too. Please note that there might be temporary issue and hopefully it will be fixed in the upcoming macOS beta. Till then please co-operate with us. no offense! Do you mean you r not going to fix the issue in case Qt framework not working on Catalina? Enpass is a paid software that we purchased. If the framework still hang on after Catalina final release what is your suggestion for your customers? The framework issue is not the thing the customers should concern about and It's not a minor issue. Link to comment Share on other sites More sharing options...
Samuela Posted September 17, 2019 Report Share Posted September 17, 2019 Common @jfd, they also know how to run business. First of all it's a beta version and definitely having some issues in my opinion we should wait for catalina final update. 1 Link to comment Share on other sites More sharing options...
TechniSmart Posted September 17, 2019 Report Share Posted September 17, 2019 Sorry for your framework issue, but I have a business to run. Enpass was our go to password solution, but no longer. I'm voting with my feet. Catalina is great. We have over 60 commercial applications installed on the iMac and every one works perfectly except Enpass. Mods, you can delete my account if you wish. Link to comment Share on other sites More sharing options...
RHPT Posted September 17, 2019 Report Share Posted September 17, 2019 I understand that the issue is with qt, but I also feel that Enpass seems to be throwing their hand up and declaring `not our problem`. This is a pretty serious bug for desktop users. I feel like Enpass should do more to address it or at least try to reassure users. Link to comment Share on other sites More sharing options...
Anshu kumar Posted September 18, 2019 Report Share Posted September 18, 2019 Hey guys, We're really sorry for the trouble you're going through. Our dev team is already on it and take a word from me that this issue will be fixed once the Catalina stable version is available. I really appreciate your support and patience. Link to comment Share on other sites More sharing options...
Anshu kumar Posted September 23, 2019 Report Share Posted September 23, 2019 Hey guys, I've good news for you. As we have already reported this issue to the QT team and they state that " Apple is aware of the problem and it has been fixed in the next seed". So guys, wait for the next update. Thanks! Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now