Help, I forgot the master password, but can use Touch ID
As often used Touch ID, let me forget the master password.
I forgot my master password can only use Touch ID，How to reset APP？
I have backed up the password I recorded in it。
Can I drop this password library?
Download a new APP from AppStore。
I purchased the Pro version，Re-download or pro ?
I am a Chinese user, the English level is not good。
Hi @ak79744600 ,
Sorry to inform you but if you have forgotten your master password, then there is no way to recover it. Check out here to know more.
Also, if you have enabled any cloud sync or saved a backup of your database either manually or over WiFi, then still Enpass requires your master password to allow access to your database.
As you mentioned, can you use your Touch ID to access your Enpass database? Well, in this case, the only way to recover your Enpass items is to man