morkfromork Posted October 30, 2019 Report Share Posted October 30, 2019 I am attempting to add a PIN for Quick Unlock but I am receiving the word Error in red when I click the Done button. I have enabled the logs and retried but it states there is no content after I reproduce the error. Attached is a screenshot. I am positive the two match as I clicked on the eye icon to see them. Link to comment Share on other sites More sharing options...
Monyker Posted October 30, 2019 Report Share Posted October 30, 2019 More info might be helpful, such as: OS and version (e.g. Windows 10 Pro 1903, macOS Mojave 10.14.6, etc.) Enpass edition and version (e.g. traditional Win32, 6.2.0 [539], etc.) Link to comment Share on other sites More sharing options...
morkfromork Posted October 30, 2019 Author Report Share Posted October 30, 2019 Sorry for the lack of info. OS - Ubuntu 16.04 Enpass Desktop Version - 6.2.0 (537) Link to comment Share on other sites More sharing options...
Monyker Posted November 1, 2019 Report Share Posted November 1, 2019 Very odd. I unsuccessfully tried to reproduce with Enpass 6.2.0 (537) on a Ubuntu 16.04.6 LTS (64-bit) install. Take a backup in Enpass, then maybe try this at a terminal?: $ pkill -i enpass $ sudo apt-get purge enpass $ sudo apt-get install enpass That would effectively reinstall Enpass. Link to comment Share on other sites More sharing options...
morkfromork Posted November 1, 2019 Author Report Share Posted November 1, 2019 Thanks for the reply. did a backup and I executed those commands. When I ran Enpass again it did not run as a first run. It asked me for my master password. I was expecting with a purge that it would have erased the database. I'll attempt the commands again and will wipe the data folders in between. Link to comment Share on other sites More sharing options...
morkfromork Posted November 1, 2019 Author Report Share Posted November 1, 2019 The wipe of the data folders worked! Link to comment Share on other sites More sharing options...
Monyker Posted November 4, 2019 Report Share Posted November 4, 2019 Glad to hear! Link to comment Share on other sites More sharing options...
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