jakejohn Posted April 26, 2017 Report Share Posted April 26, 2017 Adding a security PIN code does not work, and does nothing. Menu = Tools\Settings\Security\Pin Code Click Pin Code check mark. Enter PIN. Click OK. Application returns to Settings/Security screen. There is no check mark in Pin Code box. Application behavior does not change, and does not behave like it uses a pin code. Enpass v5.5.2 Link to comment Share on other sites More sharing options...
Anshu kumar Posted April 27, 2017 Report Share Posted April 27, 2017 Hi @jakejohn Sorry to hear about your trouble. Please share some more information so that we can take a closer look and check on this. Have you observed the same problem of settings being not preserved with any other settings in Enpass? Which Windows version are you using? Are any changes in Enpass data being saved? Like marking/unmarking favorites, creating new items? Are you using Enpass as a same user, who installed it in PC? Might me an issue related to permissions required to save changes on File system. Thanks for your co-operation! Link to comment Share on other sites More sharing options...
jakejohn Posted April 27, 2017 Author Report Share Posted April 27, 2017 Have you observed the same problem of settings being not preserved with any other settings in Enpass? Favorites are not saving. I just noticed the Security setting "Lock when system gets locked" is not saving too. Which Windows version are you using? Windows 7 x64 Are any changes in Enpass data being saved? Like marking/unmarking favorites, creating new items? Favorites are not saving. New Items are not being saved. Are you using Enpass as a same user, who installed it in PC? Might me an issue related to permissions required to save changes on File system. Yes, same user. There is no indication from Enpass settings/data not saved. This actually might be the bigger problem. Thank you. Link to comment Share on other sites More sharing options...
Anshu kumar Posted April 28, 2017 Report Share Posted April 28, 2017 Hi @jakejohn Thanks for writing back and sharing the details. Please try these steps and let me know if your problem still persists. Go to User Document Folder --> Open Enpass Folder --> Select walletx.db file --> Right-click on it and select Properties --> And check the Read-only option is enabled? if yes, please disable it and then try to set PIN in Enpass. Also, please update the latest version(5.5.3) of Enpass. Hope this helps! Link to comment Share on other sites More sharing options...
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