EricK Posted November 15, 2019 Report Share Posted November 15, 2019 Before the subscription model starts can you help me understand if I need to buy more pro licenses for my 2 kids now to keep our family from needing a subscription later? If so how can I buy them for them? We currently have 4 Enpass pro licenses (1 android +1 iOS + 2 Windows 10). This has been working for us, giving my family of 4 all premium features for all of the platforms and accounts shown below: Me: 2 pro licenses (1 for android + 1 for Windows 10) Spouse: 2 pro licenses (1 for iOS + 1 for Windows 10) 2 kids: NO pro licenses (yet both have premium on Windows 10 using their separate Microsoft IDs) For the adults to get premium features in windows 10 we both had to buy pro licenses. However when I went to buy pro licenses for my kids, their Enpass windows 10 app was missing the menu options to buy them, yet my kids have access to all of the premium features. I confirmed their Enpass apps were installed from the Microsoft store. We each log in with 4 separate Microsoft accounts, but my kids' show as child accounts within our Microsoft Family group. Link to comment Share on other sites More sharing options...
Pratyush Sharma Posted November 15, 2019 Report Share Posted November 15, 2019 Hi @EricK Thanks for trusting and supporting Enpass. No, it's not required to purchase Enpass additionally if you have already purchased on any platform. You are eligible to use all Pro features on all devices for free. For more details please refer to this blog. Thanks! Link to comment Share on other sites More sharing options...
EricK Posted November 15, 2019 Author Report Share Posted November 15, 2019 (edited) Thanks for the quick reply. When I read the blog post I was not crystal clear we would be covered since it doesn't explain the transfer process. The 4 pro licenses we have are linked to just me (2 of them) and my spouse (2 of them). 0 linked to my kids now. Are you saying that we will be able to reassign 2 of them to be linked to our 2 kids? Is it simply, each individual pro license owned now can be converted to a complementary full subscription that can be assigned to anyone after the transition? What will each complementary subscription be linked to? Edited November 15, 2019 by EricK Correct typo. Link to comment Share on other sites More sharing options...
EricK Posted November 18, 2019 Author Report Share Posted November 18, 2019 Hi, is there any response to my questions in my last email? I want to be 100% confident that 2 of my current platform subscriptions can be assigned to my kids after the subscription model starts. Link to comment Share on other sites More sharing options...
Pratyush Sharma Posted November 19, 2019 Report Share Posted November 19, 2019 Hi @EricK As mentioned in our blog Enpass for Desktops will be completely free. You need to register and verify your Email ID within the app to unlock pro features. Thanks! Link to comment Share on other sites More sharing options...
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