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I've upgraded to pro / premium but app says I'm still lite

  •
Sven_
in Purchasing Enpass

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Hi,

I did buy a 1 year subscription for my Iphone yesterday (got an email from Apple confirming that), but Enpass still states that it is a Light-Version. When I choose to restore my purchases it says I've sucessfully upgraded to premium – but nothing happens. When I click the "subscribe"-button, it says that I've already subscribed. So something's broken.

Is there anything I could do?

Best,

Sven

Edited by Sven_

  • 2 years later...

Nov 22 and the same thing is hapenng to me - very unimpressed with enpass and website - they only anser what they THINK YOU WANT not what you asked.

Hi @Inchmahome151

We have received your query on support@enpass.io and have responded to the same. To avoid duplication of efforts and confusion, we request you to please revert to the same.

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