Jump to content
Enpass Discussion Forum

Recommended Posts

Posted

Hi

I wanted to use the portable version of Enpass but I get an error message when I want to use the password generator or when I want to import a database from Keepass.

The program crash.

I use Enpass portable 5.5.6 with Windows 7 64bit

Sans titre.jpg

Posted

Hi @Mandrake

Sorry to hear about the trouble you're facing. To get a closer look into this issue I'll be needing a little help from your side, so please perform these steps and share your feedback.

  • Take a backup of your Enpass data and save it manually on the device.
  • Go to Enpass Settings --> Advanced --> Erase Everything.
     NOTE: Before erasing everything make sure you have already taken a backup of your Enpass data.
  • Now open Enpass and create an empty database and try using the password generator and import a database from Keepass and let me know if this works.

Also please let me know are you facing the same problem on a stable version of Enpass too?

Thanks for your co-operation.

Guest
This topic is now closed to further replies.
×
×
  • Create New...