Sandzhaj Posted January 7, 2020 Report Posted January 7, 2020 I have a strange behavior - every time i close my browser (chrome-based) and launch it again, enpass extension asks me to enter the code (for linking browser with enpass). And in Enpass app i found the button "Review Browsers". And there was a list of maybe 10 "browsers", but they are the same application
Kashish Posted January 7, 2020 Report Posted January 7, 2020 Hey @Sandzhaj, Thanks for sharing your issue on the forum. 8 hours ago, Sandzhaj said: every time i close my browser (chrome-based) and launch it again, enpass extension asks me to enter the code One probable cause for the repeated authentication seem to be the Browser Authorization settings under Enpass settings. Please check under Enpass browser settings -> Browser Authorization if the checkbox is enabled. If it's enabled, please disable it. Meanwhile, we're sharing the screenshot of the issue with the concerned team. @Sandzhaj could you please confirm the following: Enpass version you're using. Browser name and the version. Did you try checking the same with any other browser? Thanks.
Sandzhaj Posted January 8, 2020 Author Report Posted January 8, 2020 Hi, @Kashish Yandex Browser v 19.12.3.320 Enpass 6.3.3 Quote Did you try checking the same with any other browser? Actually no, it's windows fresh install and that is the only browser i installed. But i use enpass also on linux with firefox - no problem there. Quote Please check under Enpass browser settings -> Browser Authorization if the checkbox is enabled. If it's enabled, please disable it. Authorize Browsers With Verified Code Signatures Only - enabled Ask for Browser Authorization Every Time - disabled I disabled the first point and nothing changed. It is still asking for entering key for connect Thanks
Pratyush Sharma Posted January 9, 2020 Report Posted January 9, 2020 Hi @Sandzhaj, Thanks for sharing the details. I have noted down this issue and notified the QA team to look into it. Thanks for your co-operation.
Pratyush Sharma Posted January 29, 2020 Report Posted January 29, 2020 Hi, Our QA team is not able to reproduce the issue can you please let us know if you are still facing the same issue. Thanks for your co-operation.
MRDS Posted February 18, 2020 Report Posted February 18, 2020 same here with Firefox 73.0 on Win 10. Everything works with edge, but FF wants authorization everytime after restarting Firefox
Sandzhaj Posted February 18, 2020 Author Report Posted February 18, 2020 It's interesting. For some reason I made a new installation of windows and doesn't have this issue anymore. It's strange, cause my previous setup was also fresh
MRDS Posted February 19, 2020 Report Posted February 19, 2020 after resetting Firefox and copy the old profile data into the new profile. It seems to work now as well
Tahreem Posted February 19, 2020 Report Posted February 19, 2020 Greetings @Sandzhaj and @MRDS, Glad to know that the issues have been resolved.
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