m.samuel Posted July 13, 2017 Report Share Posted July 13, 2017 I'm a new user for Enpass and so far I like it but I'm bothered with one issue: Using the Windows 7 client software, I've set my unlock period for the maximum time that the program offers, 59 hours, since it's only me who use the computer anyway & I'm not worried too much by security. The issue is that the Chrome & Firefox extensions don't work the first time I launch these browsers giving me error messages & informing me to check the option "Enable browser extensions" - which is already checked! and the only remedy for this issue is to open the main windows client and unlock it myself on a daily basis which is kinda inconvenient to do it on a daily basis and it makes the 59 hours i set previously pretty useless! Link to comment Share on other sites More sharing options...
Anshu kumar Posted July 14, 2017 Report Share Posted July 14, 2017 Hi @m.samuel Welcome to Enpass family. I would like to share that, in order to use Enpass Browser extension, the main app must be kept running in the background. The reason is that being an offline password manager, Enpass saves all your database locally on your device, not on any server. Whenever you visit a login page and click Enpass browser extension for auto-filling, then the extension securely connects with an Enpass app to fetch and auto-fill the details. For more details please have a look at our user manual link. In this case, there is an option in Enpass settings to keep it running in the background by minimizing it to system tray. Also, you can set Enpass to autorun on system startup so that you don't have to manually start it every time the system starts. Hope this helps! Link to comment Share on other sites More sharing options...
m.samuel Posted July 15, 2017 Author Report Share Posted July 15, 2017 Thanks for the informative reply. I appreciate it. Link to comment Share on other sites More sharing options...
someguy Posted July 15, 2017 Report Share Posted July 15, 2017 I've just recently installed the Enpass Password Manager for Windows PC and the FIrefox browser extension. I'm constantly getting the "Enpass Connection Error" when I'm trying to access the Firefox browser extension to create a password, it says that my "Enpass desktop app" has not started. I'm only able to get the FIrefox browse extension working if I've started the Enpass desktop app. Is this by design? It feels kind of redundant... Link to comment Share on other sites More sharing options...
Anshu kumar Posted July 17, 2017 Report Share Posted July 17, 2017 Hi @someguy I've merged your post with this existing thread. Please check that and let me know if you have any other questions. Cheers! Link to comment Share on other sites More sharing options...
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