lost password - removed and reinstalled - no cigar

[jgw0]

I am running with ubuntu 18.04.3

I just installed enpass, brought it up, and created a password.  Then I cleverly lost that password.  So, I then removed enpass and reinstalled enpass.  When I installed it I didn't purge so it still thinks its the previous installation.  This means I can't login and my secret password remains a secret.

Before I make another run at this I thought I would try and get some advice on how to do it right.

I have now reinstalled again and failed again.  Then I removed enpass again then did a --purge then did a search for 'enpass' and deleted EVERY instance of enpass.  then I reinstalled and still have the same problem. 

Thoughts, anybody?

Thank you................

Edited January 23, 2020 by jgw0

[Pratyush Sharma]

Hi,

Sorry for the trouble you are going through. It seems you forgot the master password.

For quick troubleshooting, change the Enpass folder name in Documents directory of the system and check. If the issue persists, make sure you kill the app and start a fresh instance.

Hope this helps!