Bryan A Posted January 30, 2020 Report Share Posted January 30, 2020 On Enpass 6.3.3 I am noticing a unique behavior. When I click on the minimize button for the first time after starting the application, instead of minimizing, it pops right back up on the screen to its original position from where I clicked the button. When I click the minimize button the second time, it works properly and continues to work properly. Link to comment Share on other sites More sharing options...
PaulH49 Posted February 3, 2020 Report Share Posted February 3, 2020 The same for me. I thought that something was wrong on my PC. But, this behavior is not really annoying. Link to comment Share on other sites More sharing options...
Pratyush Sharma Posted February 3, 2020 Report Share Posted February 3, 2020 Hi @Bryan A, Sorry for the inconvenience caused to you. Please let us know the following details so we investigate where the problem could be: On which device (along with OS version) are you using Enpass? Which Enpass version you are using Website or Store version? Also, let us know have you enabled Open Automatically at System Startup is enabled in Enpass general settings. Thanks for your co-operation. Link to comment Share on other sites More sharing options...
MichaelH Posted March 12, 2020 Report Share Posted March 12, 2020 Hi, same on my PC, is there a solution for this? Feels a little unsecure, which is not good for a password managing software... Link to comment Share on other sites More sharing options...
Pratyush Sharma Posted March 17, 2020 Report Share Posted March 17, 2020 Hi @MichaelH, Sorry for the inconvenience caused to you. Please let us know the following details so we investigate where the problem could be: On which device (along with OS version) are you using Enpass? Which Enpass version you are using Website or Store version? Also, let us know have you enabled Open Automatically at System Startup is enabled in Enpass general settings. Link to comment Share on other sites More sharing options...
MichaelH Posted March 23, 2020 Report Share Posted March 23, 2020 Hi Pratyush, thanks for your reply. I´m using enpass on a desktop pc with windows 10 pro 1909 build 18363.720. Enpass is store version, and open automatically is disabled. Link to comment Share on other sites More sharing options...
Garima Singh Posted March 23, 2020 Report Share Posted March 23, 2020 Hey @MichaelH Please also share the Enpass version in which you are having this issue- Open Enpass > Click on ‘Help’ given in the Enpass menu > Tap on ‘About Enpass’ Thanks! Link to comment Share on other sites More sharing options...
MichaelH Posted March 23, 2020 Report Share Posted March 23, 2020 Hi, my enpass version is 6.4.0 (632) Link to comment Share on other sites More sharing options...
Garima Singh Posted March 23, 2020 Report Share Posted March 23, 2020 Hi @MichaelH Thanks for sharing the detail. I have notified the same to the QA team to look into this. Thanks. Link to comment Share on other sites More sharing options...
Bryan A Posted April 6, 2020 Author Report Share Posted April 6, 2020 I am using the version for Windows 10. I am running 6.4.1 and still get the same behavior. Link to comment Share on other sites More sharing options...
Garima Singh Posted April 7, 2020 Report Share Posted April 7, 2020 Hi @Bryan A& @MichaelH, Thanks for the patience. We would like to share that our Dev team is looking into this issue and hopefully, the same will be resolved in the future update. Thanks for your co-operation. Link to comment Share on other sites More sharing options...
kerelsine Posted May 3, 2020 Report Share Posted May 3, 2020 Also faced same issue. Link to comment Share on other sites More sharing options...
Garima Singh Posted May 4, 2020 Report Share Posted May 4, 2020 Hey @kerelsine Welcome to the forum! We are already aware of this issue and would like to share that our Dev team is looking into this issue and hopefully, the same will be resolved in the future update. Thanks for your co-operation. Link to comment Share on other sites More sharing options...
Bryan A Posted May 12, 2020 Author Report Share Posted May 12, 2020 I know this is a minor issue, but is there an estimate for when we can have this item corrected? Link to comment Share on other sites More sharing options...
Pratyush Sharma Posted May 13, 2020 Report Share Posted May 13, 2020 Hi @Bryan A, Sorry for the trouble you are going through. Our Dev team is working on this issue and hopefully, the same will be resolved in the future update. Till then, we will request you to please co-operate with us. Link to comment Share on other sites More sharing options...
Bryan A Posted July 30, 2020 Author Report Share Posted July 30, 2020 I am following up. This issue continues to exist in release 6.4.3 (666). Link to comment Share on other sites More sharing options...
Garima Singh Posted July 31, 2020 Report Share Posted July 31, 2020 Hey @Bryan A Thanks for the patience. We understand your concern and apologies for the inconvenience. Sorry to say that our team is still working on the same issue towards a fix. Your co-operation will be highly appreciated. Thanks for the understanding. Link to comment Share on other sites More sharing options...
Bryan A Posted October 19, 2020 Author Report Share Posted October 19, 2020 It appears that this bug has resurfaced in 6.5.2. I am noticing that I am getting the screen to pop back up after I minimize. Link to comment Share on other sites More sharing options...
Garima Singh Posted October 20, 2020 Report Share Posted October 20, 2020 Hey @Bryan A Thanks for reporting this. It's been shared with the team so that they can more thoroughly analyze the issue and work towards a fix. Your co-operation will be highly appreciated. Link to comment Share on other sites More sharing options...
xyzzy Posted October 26, 2020 Report Share Posted October 26, 2020 I have noticed that if the focus is away from the enpass window this effect happens. If the enpass window has the focus it will minimize correctly. A simple workaround for now is to first click on the title bar, then click the minimize. (Enpass 6.5.2 (725)) 1 Link to comment Share on other sites More sharing options...
Pratyush Sharma Posted October 27, 2020 Report Share Posted October 27, 2020 Hi @xyzzy, Thanks for your inputs. We are able to reproduce this issue at our end, and our team is working on it. Hopefully, the fix will be available in future updates. Till then, we will request you to please co-operate with us. Thanks! Link to comment Share on other sites More sharing options...
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