freshfruit Posted February 2, 2020 Report Share Posted February 2, 2020 Hi, I am using Enpass on a Huawei Y6 2019 release. It is running on Android 9 and I am using version 6.3.4.298. My main problem is that although I set Auto Locking only to occur after 30 mins and enabled a PIN, each time I am accessing the app it is asking for the master password. this is a major inconvenience as this phone has no fingerprint authentication. Which settings need to be modified to reliably ask for only the PIN within each 30 mins period? kind regars, Link to comment Share on other sites More sharing options...
Pratyush Sharma Posted February 6, 2020 Report Share Posted February 6, 2020 Hi @freshfruit, Sorry for the inconvenience caused to you. I have noted down this issue and notified the QA team to look into it. Thanks for your co-operation. Link to comment Share on other sites More sharing options...
Pratyush Sharma Posted February 7, 2020 Report Share Posted February 7, 2020 Hi @freshfruit, Enpass for Android requires Master Password in following scenarios even if the PIN is enabled: When the app is closed manually. Device is rebooted. When too many apps are active in device background (in this case OS automatically kills some apps to claim memory). If you are facing problem other than the mentioned option please do let me know. Link to comment Share on other sites More sharing options...
lender1257 Posted April 30, 2020 Report Share Posted April 30, 2020 same problem on Android 10 (when the app is closed manually) - that is annoying please change for android 9 + 10. it should work like on Windows-PC, Apple and Android 7 !! Thx Link to comment Share on other sites More sharing options...
Pratyush Sharma Posted April 30, 2020 Report Share Posted April 30, 2020 Hi @lender1257 Sorry for the inconvenience caused to you. We have noted down your valuable suggestion and forwarded it to the concerned team for further consideration. Thanks for your feedback! Link to comment Share on other sites More sharing options...
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