February 12, 20205 yr Hi @hans peter Welcome to the forum! Uninstalling the Enpass app is similar to uninstalling other apps on a Windows device. If you wish to delete or reset Enpass database, please check this FAQ. Please let me know if you have any further queries. Thanks.
February 13, 20205 yr Author I can't find ENPASS under Programs and Features in Windows 10 and just this in the Microsoft Store. On the other hand, I have all those other things on my computer. How do I get rid of them? K.r. /hans peter
February 13, 20205 yr Hi @hans peter I have made a screenshot for you to uninstall the Enpass app. Please follow the same as per the attachment and let me know if you have any concerns . Thanks.
February 13, 20205 yr Author Hi Garima Singh Thanks for Your try! However, the animation was of no help. It passed by too fast. Instead, I was thinking about what you were trying to say. I found a button on the desktop with which I could start Enpass, but not open it. I thought you were trying to show me something inside Enpass. I therefore took the opportunity to register and with the help of the code I entered the program. But the window that opened didn't look like what you had sent to me. What next? I looked at the magnifying glass and searched for Enpass. I then got the page you had sent to me (which, by the way, was very blurry and barely readable). I used the Uninstall function and now much of Enpass disappeared. However 36 of the 42 files I sent you in the picture remains. (What is left in the register you may wonder? ) Can't you remove the entire Enpass? K.r./hans peter
February 14, 20205 yr Hi @hans peter, Sorry for the trouble you are going through. There are primarily the following files present in your system: You have also installed the extension app from Windows Store named "Enpass extension for Microsoft Edge". The files in folder "SinewSoftwareSystems.EnpassextensionforMicrosoftEd_fwdy0m65qb6h2" are for that app. If you need to delete them, you have to uninstall this extension app also. The files in the folder C:\Windows.old\ are created by Windows OS at the time of Windows update as a backup measure. They are not removed when the app is uninstalled. You can manually delete them if you want to. Also, the files in the Temp folder can be deleted manually, and it is safe to do so. Thanks!
Create an account or sign in to comment