Jump to content
Enpass Discussion Forum

Uninstall Enpass completely....


hans peter

Recommended Posts

Hi Garima Singh

Thanks for Your try!

However, the animation was of no help. It passed by too fast. Instead, I was thinking about what you were trying to say. I found a button on the desktop with which I could start Enpass, but not open it. I thought you were trying to show me something inside Enpass. I therefore took the opportunity to register and with the help of the code I entered the program. But the window that opened didn't look like what you had sent to  me.

What next? I looked at the magnifying glass and searched for Enpass. I then got  the page you had sent to me (which, by the way, was very blurry and barely readable). I used the Uninstall function and now much of Enpass disappeared. However  36 of the 42 files I sent you in the picture remains. (What is left in the register you may wonder? :()

Can't you remove the entire Enpass?

K.r./hans peter

Link to comment
Share on other sites

Hi @hans peter,

Sorry for the trouble you are going through.

There are primarily the following files present in your system:

  • You have also installed the extension app from Windows Store named "Enpass extension for Microsoft Edge". The files in folder "SinewSoftwareSystems.EnpassextensionforMicrosoftEd_fwdy0m65qb6h2" are for that app. If you need to delete them, you have to uninstall this extension app also.
  • The files in the folder C:\Windows.old\ are created by Windows OS at the time of Windows update as a backup measure. They are not removed when the app is uninstalled. You can manually delete them if you want to.
  • Also, the files in the Temp folder can be deleted manually, and it is safe to do so.

Thanks!

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...