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unlock app be stuck


harrik
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Hi @harrik,

Could you please try restarting the device once and then try again. If this doesn't help, please share the

  • Device name 
  • OS version you are using 
  • Whether this is happening on any other device as well
  • If the app is connected to the internet or not and how. 

We will require these details to test the issue at our end. 

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  • Device name  : MI9
  • OS version you are using:   MIUI11.0.5 
  • Whether this is happening on any other device as well :   MI9 has been used all the time, other devices are unknown, and the occurrence probability is relatively high
  • If the app is connected to the internet or not and how.  :  connected to the internet
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