NetWeb Posted March 1, 2020 Report Posted March 1, 2020 when i try to insert my password it show duplicate items. how can i fix this?
Garima Singh Posted March 2, 2020 Report Posted March 2, 2020 Hi @NetWeb Welcome to the forum! What Enpass version are you using? If you haven't tried the latest version 6.4, which is presently in Beta, please install Enpass Beta and check if the same issue persists.
NetWeb Posted March 4, 2020 Author Report Posted March 4, 2020 After upgrading to 6.4 the bug is still presented.
Garima Singh Posted March 5, 2020 Report Posted March 5, 2020 Hi @NetWeb Sorry to hear that. Could you please share your device detail along with OS version, so that we can help you better. Thanks.
NetWeb Posted May 22, 2020 Author Report Posted May 22, 2020 Its an iPohone XR iOS 13.5 ... still the same bug there. i got the newest app version.
Garima Singh Posted May 22, 2020 Report Posted May 22, 2020 Hey @NetWeb Apologies for the inconvenience. Please share the scenario in which items got duplicated before performing Auto-fill or it is always showing duplicate entry on your device? Thanks.
Pratyush Sharma Posted May 27, 2020 Report Posted May 27, 2020 Hi @NetWeb, We need a little input from you, please follow the steps mentioned below and revert to us: 1. Go to device settings > Passwords & accounts > Autofill Passwords 2. Disable Autofill passwords option > enableAutofill passwords option > click on Enpass > Click on Done button 3. Now, Open Enpass app > stay there for few seconds/create update any item 4. Now, check the quick tab bar If it shows duplicate items.
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