And Posted March 7, 2020 Report Posted March 7, 2020 Hi, I was using the app before the update and then every time I tried to autofill, the app would briefly start and then close immediately. I was using Webdav sync. I then removed the app and reinstalled - same problem, not even the greeting shows before the app closes. I waited until after the update to the current version and the problem is still the same. Tried clearing cache, deleting data, reinstalling but no luck. Device Huawei MediaPad M5, Android 8.0.0, everything is stock. Do please resolve as I am forced to look for alternatives. A.
Pratyush Sharma Posted March 17, 2020 Report Posted March 17, 2020 Hi @And, Sorry for the trouble you are going through. We have released the latest version of Enpass(6.4.1), please update your app and check. If the issue persists, try to disable the sync and let us know.
And Posted March 21, 2020 Author Report Posted March 21, 2020 Hi, no, no change with 6.4.1.329, no change with beta version, no change after wiping the tablet and installing only this app. Symptoms are the same - the app does not even start to a welcome screen, it closes immediately. Hence no sync is enabled since the app does not start to do the initial setup. The app is installed into internal memory, so SD fault is ruled out. The tablet is Huawei MediaPad M5, Model SHT-W09, Version SHT-W09 8.0.0.168(C432), EMUI and Android 8.0.0, Android Security Update 2018 July 1, Kernel 4.4.23+ July 16, 2018 I also use this same app on Win10 and on Moto G5 Plus (XT1685), Android 8.1.0, Security update 2019 Feb 1 without any issues. Please look into this. Your app is trully great and it would be a shame if I had to switch to the next best candidate. A.
And Posted March 21, 2020 Author Report Posted March 21, 2020 Ok, so after a couple of hours pressuring my tablet to update, it finally managed to actually find that there was an update available. Actually two of them. So now tablet is at Android 9.0.1 and this issue can be closed. The app seems to be working. A.
Kashish Posted March 23, 2020 Report Posted March 23, 2020 Hey @And, Thanks for the update. Glad to know everything's fine.
floraoliviaa Posted November 1, 2020 Report Posted November 1, 2020 Personally, I use Lucky Patcher application on my Android device for modifying apps and games. So, I want to know that can I mod this Enpass app also..?
Asperson Posted December 9, 2020 Report Posted December 9, 2020 (edited) Hi, I have the same issue - the login UI comes for a fraction of second and then disappears. Unlike @And's tablet my tablet is US version of Huawei MediaPad 5, SHT-W09 8.0.0.200 (C567), and because US broke up with Huawei they didn't issue any Android 9 updates for US, no luck fixing by upgrade OS here. Clearing data/cache doesn't help either. Any suggestions would be greatly appreciated. Edited December 9, 2020 by Asperson
Pratyush Sharma Posted December 10, 2020 Report Posted December 10, 2020 Hi @Asperson, Sorry for the inconvenience caused to you. If possible, please share the screenshot of the issue so we can help you better. Also, let us know which Enpass version are you using.
Asperson Posted December 16, 2020 Report Posted December 16, 2020 The version is 6.5.4.428 I've attached screen recording of the behavior.
Garima Singh Posted December 17, 2020 Report Posted December 17, 2020 Hey @Asperson Thanks for sharing this. We'll look into this issue at our end and keep you posted on further developments.
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