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Import from Safeincloud problem

tsipromadouro
in Importing data from other softwares

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I use Enpass desktop 6.4.0  ( Pro account ) , download it from Microsoft store . I  imported an  .xml  file from Safeincloud password manager desktop version  20.2.1.  I noticed that , at all the items with TOTP  , the TOTP number was not shown as a six digits number  ,  but it was shown as a code : for examle :  "gvwt6xuzhdhzkyj24i2c6"  , and the 30 sec clock not shown either.  Please tell me what to do to fix the issue Thank you in advance.

Hi @tsipromadouro

Welcome to the forum!

Sorry for the trouble you are having. I have shared all the details along with the issue to the QA team to investigate the issue. Please co-operate with us.

Thanks.

Hey @tsipromadouro,

Thanks for the patience.

We would like to share that the issue has been reproduced by the QA team. Now our Dev team is looking into this issue to resolve and hopefully, a fix will be available in the future update.

Thanks for your co-operation.

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https://discussion.enpass.io/index.php?/topic/17136-import-from-safeincloud-problem/
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