Change email with premium account

[Bruno Duarte]

Good afternoon.
I can change my email associated with my premium account?
Thanks.

[Garima Singh]

Hi @Bruno Duarte

Welcome to the forum!

Yes. Please refer to this FAQ to change the registered email and let us know if you have any concerns.

Thanks!

[Bruno Duarte]

Hello @Garima Singh,
Maybe you don't understand me, I need change my premium account email, I have a premium account associated with one email and i need change that email because i dont have more access the same.
Thanks.

[Garima Singh]

Hey @Bruno Duarte

Thanks for writing back.

As far I have understood you wish to change the registered email account with which you have purchased Enpass earlier but now you don't have the access of that email account. To change the registered email account, you need to have access of the account so that you can receive OTP. In this case, could you please share the email account you used to purchase and also the email account you wish to change with(both) along with the purchase receipt of Enpass at support@enpass.io so that I can take it forward.

Thanks.

[Enpass123]

On 2020/4/8 at PM7点48分, Garima Singh said:

嘿 @布鲁诺·杜阿尔特

感谢您的回信。

据我了解，您希望更改先前购买了Enpass的注册电子邮件帐户，但现在您无权访问该电子邮件帐户。要更改注册的电子邮件帐户，您需要有权访问该帐户，以便可以接收OTP。在这种情况下，能否请您共享用于购买的电子邮件帐户以及您希望更改的电子邮件帐户（两者）以及Enpass的购买收据，地址为support@enpass.io，以便我继续进行。

谢谢。

Yes, as long as you read carefully, this FAQ can solve the problem of changing your email account, thank you