iosman001 Posted May 17, 2020 Report Share Posted May 17, 2020 Hello, A crush problem is occasionally occur on my iPhone7 (ios10.3.3) and certainly occur on my iPad (ios 10.3.3) as follow, first, I opened the Enpass and closed it to home screen. second, I arbitrarily opened another app, then I double click the home button and wake up Enpass from background. And Enpass just display a white scene with a lock, no other response show until the Enpass crashed and quit. This problem often breaks off my operation, because I have to wait and reopen Enpass. I want this problem will be quickly resolved. thanks iosman Link to comment Share on other sites More sharing options...
Pratyush Sharma Posted May 18, 2020 Report Share Posted May 18, 2020 Hi @iosman001, Sorry for the inconvenience caused to you. Please let us know which Enpass version are you using on both the devices so we can further investigate this issue. Thanks for your co-operation. Link to comment Share on other sites More sharing options...
iosman001 Posted May 25, 2020 Author Report Share Posted May 25, 2020 On 5/17/2020 at 1:23 PM, iosman001 said: Hello, A crush problem is occasionally occur on my iPhone7 (ios10.3.3) and certainly occur on my iPad (ios 10.3.3) as follow, first, I opened the Enpass and closed it to home screen. second, I arbitrarily opened another app, then I double click the home button and wake up Enpass from background. And Enpass just display a white scene with a lock, no other response show until the Enpass crashed and quit. This problem often breaks off my operation, because I have to wait and reopen Enpass. I want this problem will be quickly resolved. thanks iosman thanks my issue has been fixed. Link to comment Share on other sites More sharing options...
Pratyush Sharma Posted May 26, 2020 Report Share Posted May 26, 2020 Hi @iosman001, Thanks for notifying us. I'm glad to know that the problem has been resolved. Link to comment Share on other sites More sharing options...
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