Credit cards - will Enpass autofill ?

[sethm]

This used to work fine with LastPassin IOS, then stopped with version 13. credit card info does work on android with Lastpass.

so will Enpass work with IOS 13 & Androi 10 ?

[Pratyush Sharma]

Hi @sethm,

Thanks for using Enpass and writing to us.

With Enpass, you don’t need to manually copy and paste your details in the apps and browsers as it can securely autofill the login and credit card details in apps and supported browsers. If you have any further queries, please feel free to contact us.

[sethm]

Thanks. Why though do I have to enter the master password for both a username AND password when using the auto fill in on my iPad (ios 13.4) ?

[Pratyush Sharma]

Hi @sethm,

Thanks for writing back in.

Please let us know are you facing this issue with any particular website or app? If Yes, please share the details with us.

 

[sethm]

With Amazon on my iPad - yes Enpass auto fills in, but first have to enter the master password for Enpass inorder for Enpass to fill in my username. Then same again for Amazon’s password.  On my android phone, it works perfectly! 

[Pratyush Sharma]

Hi @sethm,

Thanks for writing back in.

Please share the following details so that we can investigate where the problem could be.

• Which Enpass version are you using?
• Which Browser version are you using?

Thanks for your co-operation.

 

[sethm]

Enpass version 6.4.4 (642)

with IOS’s (version 13.5] Safari 

[Pratyush Sharma]

Hi @sethm,

Thanks for sharing the details.

I have noted down this issue and notified the QA team to look into it.

[Garima Singh]

Hey @sethm

Thanks for your patience.

As Amazon website login page has username and password field on different pages. That's the reason it can't be auto-filled with a single click. You have to first need to fill the username and then the password. However, our Dev team is looking into it how we can improve this behavior. Regarding Android, we have tested this in our lab and it also works in a similar way as Enpass auto-fill works for Amazon website on iPad Pro. It would be great if you share the small video of the Android auto-fill so that we can check again.

Thanks for the co-operation.

[sethm]

I get that - its entering your password each time inorder for Enpass ti fill in Amazon’s user name.  

[Garima Singh]

Hey @sethm

Thanks for the understanding and co-operation.