Webform ist not saved correctly

[datarepos]

Hi Enpass Team,

the webform of my online banking is not saved correctly and autotype is starting in the 3rd of the 4 field. I have tried to create new entries and to save the form manually. All withe the same result. Could you have a look at it? Thanks in advance.

https://meine.norisbank.de/trxm/noris/

Kind regards

Mathias

 

[Pratyush Sharma]

Hi @datarepos,

Please share the following details so that we can investigate where the problem could be.

• On which device (along with OS version) are you using Enpass?
• Which Enpass version are you using?

[xterm]

I have the same problem

https://meine.deutsche-bank.de/trxm/db/

Save Webform has no function in Safari. Save dialog does not pop up. No entry in the database for that website. 

MacOS 10.15.4
Enpass 6.4.2
Plugin 6.4.2

Edited May 26, 2020 by xterm

[Pratyush Sharma]

Hi @xterm,

Welcome to the forums!

I have noted down this issue and notified the QA team to look into it.

[datarepos]

Hi,

I am using enpass 6.4.2 with browser extension 6.4.0 on macOS 10.15.4

Regards

Mathias

[Pratyush Sharma]

Hi @datarepos

Thanks for sharing the details.

Our Dev team is working on it. Hopefully, fix will be available in the future updates. Till then, we will request you to please co-operate with us.

Thanks!

 

[xterm]

I also tested on:

WIndows 10
Firefox
Enpass 6.4.2
Plugin 6.4.2

Same problem.

- Save webform has no function.

- Enpass is not asking for saving credentials.

- Manual setup of a login not working. 

Edited June 2, 2020 by xterm

[eddi]

On 5/26/2020 at 10:02 AM, xterm said:

I have the same problem

https://meine.deutsche-bank.de/trxm/db/

Save Webform has no function in Safari. Save dialog does not pop up. No entry in the database for that website. 

MacOS 10.15.4
Enpass 6.4.2
Plugin 6.4.2

I have the same problem with Deutsche Bank.

Still not solved. 
It seems that the "auto fill" in "web forms" does not work.

[Garima Singh]

Hey @eddi and @xterm @datarepos

Thanks for sharing the details.

I would like to share that the issue has been reproduced by the team. Our team is now working to fix the issue. Your co-operation will be highly appreciated.

Thanks for understanding.

[xterm]

@Garima Singh

Any news from you regarding the problem? Thanks a lot!

[Pratyush Sharma]

Hi @xterm,

We regret the problem you are facing. Our team has fixed similar issues in the upcoming v6.5.1 release of Enpass Extension. Stay tuned for the new version to be released and then share your findings with us.

Thanks for the co-operation.

 

[datarepos]

Hi Enpass Team,

any updates from your side. The autofill for my banking website is still not working, it is now march 2021, and the Extension 6.6.0 in use.

Thanks and regards

Mathias

[Garima Singh]

Hey @datarepos

We regret the inconvenience. The issue has been reproduced with the latest version of Enpass extension and we shared it with the team to fix it. Thanks!

[datarepos]

This is the same answer as last year and the problem still exists. This kind of support is not very helpful for your paying customers.

[Garima Singh]

Hey @datarepos

Apologies for the trouble that you have been facing with this.

We understand how frustrating this could be. The issue is fixed on other browsers i.e Chrome, Firefox except safari. While we are working to fix the issue with safari browser as well, please check the issue with Chrome browser and share your feedback. Thanks!