daiava Posted June 3, 2020 Report Share Posted June 3, 2020 My master password is not working, but only on one of my devices. Is there a simple fix for this? I'd rather not change my Master password. Link to comment Share on other sites More sharing options...
Garima Singh Posted June 3, 2020 Report Share Posted June 3, 2020 Hey @daiava Welcome to the forum! Please make sure you are using the correct master password. Also, please try to copy and pasting your master password in the password field to check if that works. If the problem persists, please try this for quick troubleshooting- If you have synced your Enpass data with any of the clouds, please reinstall Enpass again using the same email account from which you registered the Enpass app and then restore the data from the cloud. If the problem persists, please share some more info so that we can check further On which all devices (along with OS version) are you having this issue? Which cloud services are you using ti sync the data? Does your master password contain any special character? Thanks. Link to comment Share on other sites More sharing options...
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