June 7, 20205 yr Dear Members, Kindly I would like to inform you that I attempted to install Enpass following the instructions of https://www.enpass.io/support/kb/general/how-to-install-enpass-on-linux/ I am running Mint 19.3 The following error was printed and as a result Enpass was not installed: $ sudo apt-get install enpass Reading package lists... Done Building dependency tree Reading state information... Done E: Unable to locate package enpass The rest of the instructions seemed to run as expected. What might needed to resolve this issue?
June 8, 20205 yr Hi @Fair-Monkey, Welcome to the forums! Please let us know following details so we can help you better: Which OS version 32-bit or 64-bit? Which processor are you using? - is it an ARM based processor?
June 13, 20205 yr Author I am using the 64-bit of Linux Mint It is an Intel Core i7-4870HQ Edited June 13, 20205 yr by Fair-Monkey Added extra information
June 14, 20205 yr On 6/7/2020 at 12:18 PM, Fair-Monkey said: Dear Members, Kindly I would like to inform you that I attempted to install Enpass following the instructions of https://www.enpass.io/support/kb/general/how-to-install-enpass-on-linux/ I am running Mint 19.3 The following error was printed and as a result Enpass was not installed: $ sudo apt-get install enpass Reading package lists... Done Building dependency tree Reading state information... Done E: Unable to locate package enpass The rest of the instructions seemed to run as expected. What might needed to resolve this issue? It kind of sounds like the repository didn't get added fully or your list didn't update. - Check all steps from install are complete. https://www.enpass.io/support/kb/general/how-to-install-enpass-on-linux/ - Afterwards, do an `sudo apt-get clean` and `sudo apt-get update` - Did you see the `apt.enpass.io` repository scroll by when running `sudo apt-get update`? Do you see the repo file when entering the command `cat /etc/apt/sources.list.d/enpass.list` ? - Try installing Enpass again with `sudo apt-get install enpass`.
June 16, 20205 yr Author On 6/15/2020 at 1:31 AM, genbushi said: It kind of sounds like the repository didn't get added fully or your list didn't update. - Check all steps from install are complete. https://www.enpass.io/support/kb/general/how-to-install-enpass-on-linux/ - Afterwards, do an `sudo apt-get clean` and `sudo apt-get update` - Did you see the `apt.enpass.io` repository scroll by when running `sudo apt-get update`? Do you see the repo file when entering the command `cat /etc/apt/sources.list.d/enpass.list` ? - Try installing Enpass again with `sudo apt-get install enpass`. - The only issue seems to be the 9 missing keys. - Checked and processed without warning - Yes and I did note these lines: Get:13 https://apt.enpass.io stable InRelease [3215 B] Err:13 https://apt.enpass.io stable InRelease The following signatures couldn't be verified because the public key is not available: NO_PUBKEY 6FXXXXXXXXXXXXXXFC Reading package lists... Done - Yes and this was the reply: ~# cat /etc/apt/sources.list.d/enpass.list deb https://apt.enpass.io/ stable main - The installation failed just as I did the very first time. Edited June 16, 20205 yr by Fair-Monkey Added the missing information
June 16, 20205 yr Hey @Fair-Monkey Thanks for reporting this issue. I have noted down this issue and notified the QA team to look into it. Thanks for your cooperation.
September 10, 20205 yr Hi @Fair-Monkey, We've released an updated version of Enpass for Linux platform (v 6.5.0) that has a fix for this issue. Could you please update the app to the latest version and let us know if the problem resolves in the latest update? Thanks for the co-operation.
September 13, 20205 yr Author Dear Members and Garima, Kindly I would like to inform you that I am unable to install the software. At the end I receive the error: 'Unable to locate package enpass'. The other steps did not reveal additional issues, as far as I am aware. Do you have any idea what might be going wrong and/or how to resolve the issue? In the meantime I think that I found the issue in the first step installation. The guide suggests to use: " echo "deb https://apt.enpass.io/ stable main" > \ /etc/apt/sources.list.d/enpass.list" The result was that no file was made in the directory /etc/apt/source.list.d/. However, it seemed to work with "echo 'deb https://apt.enpass.io/ stable main' | tee /etc/apt/sources.list.d/enpass.list" as the file was made in the directory Edited September 13, 20205 yr by Fair-Monkey
September 15, 20205 yr On 9/13/2020 at 10:49 AM, Fair-Monkey said: Dear Members and Garima, Kindly I would like to inform you that I am unable to install the software. At the end I receive the error: 'Unable to locate package enpass'. The other steps did not reveal additional issues, as far as I am aware. Do you have any idea what might be going wrong and/or how to resolve the issue? In the meantime I think that I found the issue in the first step installation. The guide suggests to use: " echo "deb https://apt.enpass.io/ stable main" > \ /etc/apt/sources.list.d/enpass.list" The result was that no file was made in the directory /etc/apt/source.list.d/. However, it seemed to work with "echo 'deb https://apt.enpass.io/ stable main' | tee /etc/apt/sources.list.d/enpass.list" as the file was made in the directory Hi @Fair-Monkey Which distro are you using?
September 16, 20205 yr Author Dear Dentonthebear and members, Currently I am using LightDM Distro: Linux Mint 19.3 Tricia base: Ubuntu 18.04 bionic. In a month or so I wish to upgrade to Linux Mint 20.
September 17, 20205 yr Hi @Fair-Monkey, It seems that the repository is not being created. Try running the command in the terminal as given in the screenshot.
September 17, 20205 yr Hello, I'm also trying to install enpass on ubuntu(20.04) machine. Unfortunately, the apt key is not imported. wget -O - https://apt.enpass.io/keys/enpass-linux.key | apt-key add - --2020-09-17 21:39:42-- https://apt.enpass.io/keys/enpass-linux.key Resolving apt.enpass.io (apt.enpass.io)... 52.84.112.126, 52.84.112.113, 52.84.112.59, ... Connecting to apt.enpass.io (apt.enpass.io)|52.84.112.126|:443... connected. HTTP request sent, awaiting response... 200 OK Length: 1714 (1,7K) [binary/octet-stream] Saving to: ‘STDOUT’ - 100%[======================================================================================================================>] 1,67K --.-KB/s in 0s 2020-09-17 21:39:42 (627 MB/s) - written to stdout [1714/1714] gpg: invalid key resource URL '/tmp/apt-key-gpghome.XK76GZFkpM/home:manuelschneid3r.asc.gpg' gpg: keyblock resource '(null)': General error gpg: key 7721F63BD38B4796: 2 signatures not checked due to missing keys gpg: key 1488EB46E192A257: 1 signature not checked due to a missing key gpg: key 1488EB46E192A257: 1 signature not checked due to a missing key gpg: key 3B4FE6ACC0B21F32: 3 signatures not checked due to missing keys gpg: key D94AA3F0EFE21092: 3 signatures not checked due to missing keys gpg: key 871920D1991BC93C: 1 signature not checked due to a missing key gpg: Total number processed: 15 gpg: skipped new keys: 15 Because of that we also have this error: Err:9 https://apt.enpass.io stable InRelease The following signatures couldn't be verified because the public key is not available: NO_PUBKEY 6F7565879798C2FC Get:13 http://security.ubuntu.com/ubuntu focal-security/universe amd64 c-n-f Metadata [2476 B] Hit:12 https://packagecloud.io/slacktechnologies/slack/debian jessie InRelease Reading package lists... Done W: GPG error: https://apt.enpass.io stable InRelease: The following signatures couldn't be verified because the public key is not available: NO_PUBKEY 6F7565879798C2FC E: The repository 'https://apt.enpass.io stable InRelease' is not signed. N: Updating from such a repository can't be done securely, and is therefore disabled by default. N: See apt-secure(8) manpage for repository creation and user configuration details. I'm trying this one fresh new installation (ubuntu 20.04). It should be pretty easy to verify the error with a new installation. Please let me know if any more information is needed. Edit: I managed to fix my problem by deleting manuelschneid3r.asc. sudo rm /etc/apt/trusted.gpg.d/home:manuelschneid3r.asc Edited September 18, 20205 yr by nerf Solved
September 21, 20205 yr Hey @nerf Welcome to the forum. Glad to know that you have managed to fix the problem. Thanks!
November 1, 20205 yr Author Dear @nerf and members, Thank you for sharing the solution. Kindly I would like to inform you that the issue was solved by removing a file in the following folder: /etc/apt/trusted.gpg.d Edited November 1, 20205 yr by Fair-Monkey
January 1, 20215 yr Some people seem to have solved their problem, but I think their solutions were probably very specific. Certainly for me at least, even if I follow the exact steps that are described in the installation instructions, it fails every time with the same message: > # sudo apt install enpass > Reading package lists... Done > Building dependency tree > Reading state information... Done > E: Unable to locate package enpass The preliminaries seem to be ok: > # sudo apt update > Hit:1 http://gb.archive.ubuntu.com/ubuntu focal InRelease > Get:2 http://gb.archive.ubuntu.com/ubuntu focal-updates InRelease [114 kB] > Get:3 http://security.ubuntu.com/ubuntu focal-security InRelease [109 kB] > Get:4 http://gb.archive.ubuntu.com/ubuntu focal-backports InRelease [101 kB] > Hit:5 https://apt.enpass.io stable InRelease > Fetched 324 kB in 1s (481 kB/s) > Reading package lists... Done > Building dependency tree > Reading state information... Done > All packages are up-to-date. I'm running Ubuntu 20: > # lsb_release -a > No LSB modules are available. > Distributor ID: Ubuntu > Description: Ubuntu 20.04.1 LTS > Release: 20.04 > Codename: focal Does anyone have any other suggestions? Thanks, and best regards, Mark
January 5, 20215 yr Hi @Mark Birbeck, Welcome to the forums! Please run the following commands and then try to install Enpass on your device. If the issue persists, let us know: sudo apt-get clean sudo apt-get update Also, check if the repository are enabled or not. Follow the below steps: sudo add-apt-repository main sudo add-apt-repository universe sudo add-apt-repository restricted sudo add-apt-repository multiverse Hope this helps!
January 6, 20215 yr Author Dear Members and Enpass team members, Kindly I would like to inform you that I was able to install Enpass on several computers with success. However, when adding the repository the for Linux Mint using Firefox you find the line of code is split with an enter: https://www.enpass.io/support/kb/general/how-to-install-enpass-on-linux/ If you simple copy-paste the commands an error occurs due to the missing parts of the command; terminal sees two seperate commands instead of one. You need to copy-paste first the upper line [echo "deb https://apt.enpass.io/ stable main" > \] and then copy-paste the second line [/etc/apt/sources.list.d/enpass.list] right behind the first command to avoid errors. Would it be possible to adjust the text on the website so that it easier to copy-paste the commands in one go i.e. deleting the enter?
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