Mudplugger Posted June 11, 2020 Report Posted June 11, 2020 I am considering, once again, moving from Roboform to Enpass but the import from Roboform 6 is still broken. From other forum posts it looks like it has been over a year since anyone from enpass actually engaged on this issue. Is there still support available for migrating from Roboform 6? I have followed the knowledgebase steps, just like everyone else, and I am getting the "Nothing to Import" error, just like everyone else. Can someone help? Thanks
Pratyush Sharma Posted June 12, 2020 Report Posted June 12, 2020 Hi @Mudplugger, Thanks for showing interest Enpass. We have notified this issue meanwhile please follow these steps and let me know if the problem persists. Step 1: Download the previous version of Enpass5 from this link. Export the data and import into Enpass 5. Step 2: (After successfully completing the above steps please perform these steps). Take the backup of Enpass 5 data and save it manually on the device. Open Enpass 6 --> Take the backup of Enpass data and save it manually on the device. Open Enpass 6 -->Settings --> Advanced --> Apply Erase Everything function. Now open Enpass 6 and restore Enpass 5 backup file. Hope this helps!
KLS Posted July 20, 2020 Report Posted July 20, 2020 Hello, I'm also looking for a successor of RoboForm and just followed your steps successfully. Unfortunately Enpass does not consider the folder structure of RoboForm - I RF have hundreds of Logins saved in folders, all objects are now un-categorized. For example in RF there's a folder named "E-Mail" and a login named "name@emailprovider.com", in Enpass it's saved as "E-Mail\name@emailprovider.com". Apart from the fact that importing from RF with Enpass 6 still does not work, in my opinion it should not be problem to import logins from RF considering the folder structure (import RF folders to Enpass categories).
Pratyush Sharma Posted July 20, 2020 Report Posted July 20, 2020 Hi @KLS, We are sorry for the inconvenience caused to you. Please share the following details so that we can investigate where the problem could be. On which device (along with OS version) are you using Enpass? Which Enpass version are you using? Which Roboform Version are you using? Thanks for your co-operation.
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now