whataboutbob Posted November 6, 2017 Report Share Posted November 6, 2017 I am on the latest MacBook Pro with macOS High Sierra 10.13.1 and installed the latest Enpass app version 5.6.2 from the app store. I imported over 1000 keepass2 XML entries successfully. It appeared to have created all the folder correctly but after a few minutes of use, it crashed. I restarted the app and again after a few minutes, it crashed. Any idea what's going on? I like the app from what I have seen and would like to continue to use it but not if it keeps crashing. Thanks, Bob Link to comment Share on other sites More sharing options...
Guest Akash Vyas Posted November 6, 2017 Report Share Posted November 6, 2017 Hey @whataboutbob Sorry to hear about the trouble you're going through. It'd be a great help if you can share the full crash report at support@enpass.io so that we can look for the cause of it. Your co-operation is highly appreciated. Link to comment Share on other sites More sharing options...
whataboutbob Posted November 6, 2017 Author Report Share Posted November 6, 2017 Done. In the meantime, I have downgraded to 5.6.0 and it seems to be stable so far with no crashes. Link to comment Share on other sites More sharing options...
r0k Posted November 15, 2017 Report Share Posted November 15, 2017 I'm having this problem after today's security update to MacOS 12.12.6. I'm not even thinking about High Sierra right now. The app crashes almost immediately on launch. It's unusable at this point. The crash seems to occur when the app is attempting to sync with dropbox. I like auto-sync but I need to know how to turn it off if it prevents me from using the software. This issue was reported on 11/5 and it's 10 days later and no update is out yet? BTW, How would I go about downgrading to 5.6.0? Link to comment Share on other sites More sharing options...
Anshu kumar Posted November 16, 2017 Report Share Posted November 16, 2017 Hi @r0k, Sorry to hear about the trouble you're going through. It'd be a great help if you can share the full crash report at support@enpass.io so that we can look for the cause of it. Thanks for your co-operation. Link to comment Share on other sites More sharing options...
whataboutbob Posted November 20, 2017 Author Report Share Posted November 20, 2017 Hmm, 5.6.0 is now crashing on me too, any update on the issue? Link to comment Share on other sites More sharing options...
whataboutbob Posted November 22, 2017 Author Report Share Posted November 22, 2017 On 11/15/2017 at 8:40 AM, r0k said: I'm having this problem after today's security update to MacOS 12.12.6. I'm not even thinking about High Sierra right now. The app crashes almost immediately on launch. It's unusable at this point. The crash seems to occur when the app is attempting to sync with dropbox. I like auto-sync but I need to know how to turn it off if it prevents me from using the software. This issue was reported on 11/5 and it's 10 days later and no update is out yet? BTW, How would I go about downgrading to 5.6.0? The direct link on enpass site is for 5.6.0 whereas the app store's version is 5.6.2. Link to comment Share on other sites More sharing options...
thorstenv Posted November 22, 2017 Report Share Posted November 22, 2017 Same here macOS 10.13.1, Enpass 5.6.2 (118) . Enpass is crashing when it starts syncing via WebDAV. For me it seems to be a timing problem!? Link to comment Share on other sites More sharing options...
Ant Posted November 25, 2017 Report Share Posted November 25, 2017 I am also getting a very regular crash - usually when it is syncing with Gdrive A snippet of the crash log is Process: Enpass [1177] Path: /Applications/Enpass.app/Contents/MacOS/Enpass Identifier: in.sinew.Enpass-Desktop Version: 5.6.0 (112) Code Type: X86-64 (Native) Parent Process: ??? [1] Responsible: Enpass [1177] Date/Time: 2017-11-25 10:34:59.168 +0000 OS Version: Mac OS X 10.11.6 (15G1108) Report Version: 11 Time Awake Since Boot: 57000 seconds System Integrity Protection: enabled Crashed Thread: 0 Dispatch queue: com.apple.main-thread Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: EXC_I386_GPFLT Exception Note: EXC_CORPSE_NOTIFY Global Trace Buffer (reverse chronological seconds): 5.761089 CFNetwork 0x00007fff886a9db3 TCP Conn 0x7f8c8e445dc0 SSL Handshake DONE 6.146605 CFNetwork 0x00007fff886a9c8f TCP Conn 0x7f8c8e445dc0 starting SSL negotiation 6.146908 CFNetwork 0x00007fff886a8659 TCP Conn 0x7f8c8e445dc0 complete. fd: 42, err: 0 6.147108 CFNetwork 0x00007fff88736f33 TCP Conn 0x7f8c8e445dc0 event 1. err: 0 6.254411 CFNetwork 0x00007fff886a792b TCP Conn 0x7f8c8e445dc0 started 6.301972 CFNetwork 0x00007fff8866b56e Creating default cookie storage with process/bundle identifier 6.301972 CFNetwork 0x00007fff8866b506 Faulting in CFHTTPCookieStorage singleton 6.301972 CFNetwork 0x00007fff8866b395 Faulting in NSHTTPCookieStorage singleton Link to comment Share on other sites More sharing options...
tschoepler Posted December 8, 2017 Report Share Posted December 8, 2017 Happens for me, too. Maybe it helps, that when I enter something in the search field to narrow down the visible items, Enpass doesn't crash. And yes, it usually does this while syncing with owncloud via WebDav. Also on macOS High Sierra, Enpass 5.6.0. I have 500+ items in my vault. best Link to comment Share on other sites More sharing options...
bytegetter Posted December 14, 2017 Report Share Posted December 14, 2017 The same here, during syncing the App crashs. Link to comment Share on other sites More sharing options...
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