Mariusz Posted November 27, 2020 Report Share Posted November 27, 2020 Hello! Since I upgraded macOS to the Big Sur release, Enpass starts on user login with its main window open in the center of the screen. Could you please fix it? AFAIR it used to open in the menu bar on startup, but now the main window opens as well. Thanks! Best regards, Mariusz Schimke Link to comment Share on other sites More sharing options...
Garima Singh Posted November 30, 2020 Report Share Posted November 30, 2020 Hey @Mariusz Thanks for writing in. Please share the Enpass version you using along with the screenshot of Enpass General Settings so that we can investigate it further. Link to comment Share on other sites More sharing options...
Mariusz Posted December 13, 2020 Author Report Share Posted December 13, 2020 (edited) Hey @Garima Singh, sorry for the delay, but it seems that the default account settings prevent auto-following posted content, so I received no email when you replied. The version is 6.5.2 (726): Edited December 13, 2020 by Mariusz Link to comment Share on other sites More sharing options...
Garima Singh Posted December 14, 2020 Report Share Posted December 14, 2020 Hey @Mariusz Thanks for sharing the details. Please disable the option ‘Open Automatically at system startup’ from the General settings of Enpass and share your findings with us. Link to comment Share on other sites More sharing options...
Mariusz Posted December 14, 2020 Author Report Share Posted December 14, 2020 Hey @Garima Singh, Now neither the menu bar icon nor the main window shows up. I'm not sure if you understood me correctly. My intention was to make the tool icon in the menu bar appear right after logging in, without the main window showing up at the center of the screen so that I don't have to close it every time I start my computer. Link to comment Share on other sites More sharing options...
Garima Singh Posted December 15, 2020 Report Share Posted December 15, 2020 Hey @Mariusz Sorry for the trouble. We have found the problem and are now planning for the fix for it. Please co-operate with us for the time-being. Thanks! Link to comment Share on other sites More sharing options...
Mariusz Posted December 15, 2020 Author Report Share Posted December 15, 2020 Sure, thank you! 1 Link to comment Share on other sites More sharing options...
Mariusz Posted February 23 Author Report Share Posted February 23 Hey @Garima Singh May I ask you if there is any progress on fixing this issue? Best regards, Mariusz Link to comment Share on other sites More sharing options...
Garima Singh Posted February 24 Report Share Posted February 24 Hey @Mariusz Thanks for the patience. Please update the Enpass app to its latest version (v6.6.0) and check if you still encounter the same issue with the app on your macOS? Link to comment Share on other sites More sharing options...
Mariusz Posted February 24 Author Report Share Posted February 24 Hey @Garima Singh, Unfortunately the main window still appears at the center of the screen on startup. I have the latest release installed: 6.6.0 (772). Link to comment Share on other sites More sharing options...
Garima Singh Posted February 25 Report Share Posted February 25 Hey @Mariusz Thanks for the feedback on this issue with the latest version of Enpass app. I have once again shared your inputs with the team. Link to comment Share on other sites More sharing options...
Mariusz Posted March 7 Author Report Share Posted March 7 (edited) Thanks, @Garima Singh. I don't like giving negative feedback, but I'm feeling more and more disappointed by the app. I have an impression that you concentrate too much on delivering new features at the expense of improving UX-related details and fixing bugs. Sometimes I get overwhelmed. A couple of days ago I opened Enpass mini to an empty list of passwords. I couldn't search for anything, the list remained empty. I had to open the main window to search for a password. Just a moment ago I opened Enpass 6.6.0 (772) to see a transparent window (see the attachment). Searching in Enpass mini does not always let you copy a password with the keyboard shortcut without manually selecting/focusing an item that is already selected. When you open Enpass mini and type the main password, then click CMD + E to open the main window, it asks you for the main password for the second time, or even if there appears the fingerprint icon, you have to click it manually to authorize with your finger, as if it wasn't obvious that this is the preferred method. You won't believe how frustrating it becomes when it repeats over and over again. You can go super secure or ignorant about such details, but at some point the user may feel that they would rather prefer to use the same password everywhere not to have to use a password manager. Sometimes I still close Enpass coincidentally (CMD + Q), so the global keyboard shortcut for showing Enpass mini becomes unavailable. Still Enpass mini and Enpass are a single app, so closing the main window closes Enpass mini too. I loved Enpass at the beginning especially because of its price value ratio compared to other solutions, like 1Password, that I find great, yet slightly too expensive. At this point, however, I'm starting to thinking that paying more may have a positive aspect of becoming less frustrated. I apologize for all these thoughts, but maybe it will be something to consider for you. Unless I'm one of few, in which case my point of view is dismissible. Cheers! Edited March 7 by Mariusz 1 Link to comment Share on other sites More sharing options...
Garima Singh Posted March 8 Report Share Posted March 8 Hey @Mariusz We really understand how frustrating to see some features not working as it should be. We are improvising the app and all the above issues have been noted and will be fixed in future builds. Please bear with us a little more. On 3/7/2021 at 5:44 PM, Mariusz said: Just a moment ago I opened Enpass 6.6.0 (772) to see a transparent window (see the attachment) We are already aware of this issue on macOS where Enpass password list shows empty and our team has fixed this in the next update of Enpass app. Hopefully, it will be available within this week. Stay tuned for the same and share your feedback. Thanks! Link to comment Share on other sites More sharing options...
Mariusz Posted April 26 Author Report Share Posted April 26 Hey @Garima Singh, Are there any news regarding the reported issue? I mean the original post (the main window opens on macOS startup and asks for scanning a finger). 6.6.1 (804) and still no changes here. Best regards, Mariusz Link to comment Share on other sites More sharing options...
Pratyush Sharma Posted April 29 Report Share Posted April 29 Hi @Mariusz, We understand the issue you have been facing. Please rest assured that we are working on it and the fix version will be available in the future updates. Stay tuned! Thanks for the co-operation. Link to comment Share on other sites More sharing options...
Mariusz Posted April 29 Author Report Share Posted April 29 Thanks! Link to comment Share on other sites More sharing options...
Podrageanu Posted June 21 Report Share Posted June 21 That's really strange. The first question was in november. Now we have the end of June. The problem is much older. In seven months no change, and you believe really that somebody believs that you work on this issue? I don't. Link to comment Share on other sites More sharing options...
Garima Singh Posted June 22 Report Share Posted June 22 Hey @Podrageanu We really understand how frustrating it could be. The priority of this issue has grown low as we were simultaneously focusing on many critical issues. Now, I have prioritized it and we will try to get it resolved ASAP. Thanks for the co-operation. Link to comment Share on other sites More sharing options...
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