I use Enpass on multiple machines.  For the most part it works fine, but I am having an issue on one machine.

FireFox is my browser of choice.  On one machine the extension will not connect--I get the "Enpass Connection Error" page.  The Chrome extension on the same machine works fine.

On all other machines where I am using FireFox and the Enpass extension the extension works fine.  The only difference with this machine is that I log into it via Remote Desktop.  Otherwise it is a very vanilla Windows 10 box.

FF 57.0.2, Enpass 5.6.2 and Enpass Extension 5.5.0.2.

Any ideas?

Was able to log into the machine directly this morning (i.e. not through Remote Desktop).  The same problem occurs so it does not look like this has anything to do with logging in remotely.

Do you happen to be using the Microsoft Store bridged version of Enpass? That one doesn't support Firefox 57 :l

On 12/20/2017 at 9:14 PM, AzureDoritos said:

Do you happen to be using the Microsoft Store bridged version of Enpass? That one doesn't support Firefox 57 :l

No, I don't believe so.  I downloaded this extension from the Enpass.IO site after clicking the "Install Browser Extension" button in the settings page.

Hey @AndrewM0412

I think @AzureDoritos meant the Enpass desktop app and not the browser extension here because the Windows Store version(Enpass Password Manager) doesn't support Firefox 57, yet. However, soon we'll be rolling out a new update for the Store version of the app that'll support the Firefox 57 WebExtension.

Till then please bear with us.  

I did not install the Windows Store version of the application.  Everything was downloaded from enpass.io.

However, when I tried to use the extension this morning on the machine that has been giving me issues, I received a new error and a prompt to install the "Native Messaging for Enpass" package.  After installing this software I am able to use the extension in Firefox as expected.

I consider this issue resolved.