Jump to content
Enpass Discussion Forum

Recommended Posts

Posted

I get  Enpass Connection error advising to enable browser extension in preferences. I followed the instruction and Enpass still won't work. Disabled/re-enabled the extension, reinstalled the extension, same problem. Enpass works fine on same PC with Safari. 

 

Version: 38.0.2220.31 - Opera is up to date
Update stream: Stable
System: Mac OS X 10.11.5 64-bit

 

Screen Shot 2016-07-04 at 8.58.57 AM.png

Posted

Hi @tb,

Sorry to hear about the trouble. Please let us know some more details like  Antivirus/Firewall/third party network security/ any security related Extension or Proxy are you using, so that we can investigate where the problem could be.

Posted

I don't have any antivirus or 3rd party firewall. I have Trusteer enabled on Safari Browser but not Opera. Fault is only with Opera. Have Surf Easy VPN but it is disabled in Opera

Posted

If I uncheck Verify Browsers in Enpass preferences then Enpass functions normal. What are the risks leaving Verify unchecked?

Posted

Hi @tb,

Its great to know that for the time being you are able to work with Opera extensions by turning off code signature. But we don’t recommended to use Enpass by disabling the code signature verification. As mentioned here under communication section, Enpass App validates authenticity of both extension and Browser before making any connection and serving data for autofilling. So if you turn off the code signature verification, you can bypass the Browser checking and set your foot into autofilling in Opera Browser. 

To avoid any security risks associated with turning off the code signature verification, please make sure that you download the browser from the legitimate source and double check the authenticity of any extension you install.

As soon as we find any solution, we will update you and would be very grateful to you in helping us by checking the suggested solution as till now you’re the only user facing this issue.

Regards

  • 2 weeks later...
Posted (edited)

I'm having the same problem

interestingly, the beta version of Opera didn't work ( it worked by unchecking the code signature box)

while the stable version of opera worked out of the box.

Edited by Xiaoken
  • 5 months later...
Posted

Same Problem here:

Versionsinformation

Version: 42.0.2393.94 - Opera ist auf dem neuesten Stand
Update-Stream: Stable
Betriebssystem:

Mac OS X 10.11.6 64-bit

Posted

Hi @gbt,

Sorry to hear that. To investigate it further, please run the following command in terminal and share the output via email at support@enpass.io mentioning a link to this discussion and we will take it further.

  • lsof -i:10391

Where 10391 is the port number.

If there is no output (blank), please try with other port numbers between 10391 to 10395. Also please let me know are you facing the same problem with other browsers ( Chrome/ Safari/ Firefox) too. 


 

Guest
This topic is now closed to further replies.
×
×
  • Create New...