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Again Error code without any information


NetWeb
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I try to setup sync via webdav on several devices (Windows 10 Store, iOS) and i get the error code 904403. I cannot find anything that could explain this error code. Please. I payed for lifetime Pro and Premium and get everyday more dissapointed by your service. I've 2 Vault setup with the same Nextcloud Instance. It's working, but not for the new Vault.

 

Screenshot 2021-01-20 140101.png

Edited by NetWeb
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Hi @NetWeb,

We are sorry for the inconvenience causing to you.

For quick troubleshooting, please disconnect the sync from all the devices and re-connect it again. If the issue persists, share the following details so that we can investigate where the problem could be.

  • On which devices and OS versions (mention all) are you using Enpass?
  • Which Enpass version are you using on each device?
  • Did you start facing this issue recently - like after an Enpass update or did you face the same problem earlier as well?
  • Did you make any changes to your WebDAV account recently?
  • Is it possible for you to share a demo account of your WebDAV server on support@enpass.io, so we can set up the sync at our end and check for issues?
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