Phil FR 2 Posted January 21 Report Share Posted January 21 Hello, Hello, Since today it is impossible to make the link between a website and enpass. A window displays : « The Enpass extension could not receive information from the application. » How to correct this problem? Thank you. Link to post Share on other sites
Pratyush Sharma 110 Posted January 22 Report Share Posted January 22 Hi @Phil FR, Sorry for the trouble you are facing. If I have understood you correctly, you are facing this issue in your desktop device? If the problem persists please uninstall the browser and install it again. Please revert to us with the answer to the following queries and we will get it sorted out for you: Which browser are you using? On which device are you using Enpass? Which Enpass and Enpass extension version are you using? Are you facing the same problem with other browsers too? Are you using any Antivirus or third-party security-related extension? Link to post Share on other sites
Phil FR 2 Posted January 23 Author Report Share Posted January 23 Hello, This problem is on iPad under iPadOS 14.3. Surprisingly I don't see the bug anymore. So it works again. Thank you I enclose the screenshot of the bug that was found. best regards 1 Link to post Share on other sites
Garima Singh 109 Posted January 25 Report Share Posted January 25 Hey @Phil FR Thanks for notifying us. Let us know if the same issue occurs again. Link to post Share on other sites
Phil FR 2 Posted March 13 Author Report Share Posted March 13 The problem disappeared without any particular action. A mystery ! 1 Link to post Share on other sites
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