Jump to content
Enpass Discussion Forum

Recommended Posts



Since today it is impossible to make the link between a website and enpass.

A window displays :
« The Enpass extension could not receive information from the application. »

How to correct this problem?

Thank you.

Link to post
Share on other sites

Hi @Phil FR,

Sorry for the trouble you are facing. If I have understood you correctly, you are facing this issue in your desktop device? If the problem persists please uninstall the browser and install it again. Please revert to us with the answer to the following queries and we will get it sorted out for you:

  • Which browser are you using?
  • On which device are you using Enpass?
  • Which Enpass and Enpass extension version are you using?
  • Are you facing the same problem with other browsers too?
  • Are you using any Antivirus or third-party security-related extension?
Link to post
Share on other sites
  • 1 month later...

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...