Bigfire Posted July 9, 2016 Report Share Posted July 9, 2016 I'm new to Enpass, and downloaded the beta of the traditional desktop and the Edge Extension. When I launch the desktop app, it takes me to a screen requesting a master password, an Unlock button, and that's it. I've never created an Enpass account or password backup, and now I can't. Link to comment Share on other sites More sharing options...
Bigfire Posted July 9, 2016 Author Report Share Posted July 9, 2016 I uninstalled the beta, and downloaded the current release version of the desktop app, and it has the exact same problem. Link to comment Share on other sites More sharing options...
edenhaus Posted July 10, 2016 Report Share Posted July 10, 2016 you have to insert the master password, which unlock your wallet. When you create your wallet, you also create/type in your masterpassword of the wallet. So you don't need a Enpass account and there is no reset password function Link to comment Share on other sites More sharing options...
Vinod Kumar Posted July 11, 2016 Report Share Posted July 11, 2016 Hi @Bigfire, You might have tried Enpass in past. It is now detecting your old data in ~/Documents/Enpass folder. Just remove or rename this folder and restart Enpass. Than you will be able to start over with Enpass again. Link to comment Share on other sites More sharing options...
Bigfire Posted July 11, 2016 Author Report Share Posted July 11, 2016 Yes, that is what happened. I found the enpass folder in my documents and deleted it, and that let me go through the normal process. Link to comment Share on other sites More sharing options...
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